Opportunity Overview:

We are seeking a detail-oriented and outcomes-driven Portfolio Manager to oversee the day-to-day execution of one of our clinical specialty programs (e.g., Therapy, Cardiology). Reporting to a VP, Clinical Programs, each Portfolio Manager will be responsible for managing a specific program’s operations and outcomes, ensuring delivery aligns with Cohere’s strategic objectives, client commitments, and member impact. Working closely with a Business Analyst for data support and reporting, the Portfolio Manager will serve as the central coordinator across Clinical Strategy, Clinical Operations, Analytics, and Client Success.

This role is ideal for a leader who can manage the details of program execution while keeping sight of long-term outcomes - ensuring that program delivery is consistent, measurable, and continuously improving.

What you’ll do:

Program Management & Execution

• Own day-to-day management of assigned clinical program(s), ensuring key milestones, deliverables, and objectives are achieved
• Translate program strategy into actionable roadmaps and cross-functional initiatives
• Drive alignment across Clinical, Operations, Analytics, Client Success, and Finance teams

Performance & Optimization

• Monitor program performance and key metrics, leveraging data to identify trends, root causes, risks, and opportunities
• Partner with Business Analysts and Analytics teams to develop and implement data-driven improvements

Stakeholder Engagement

• Serve as the primary operational lead for assigned programs, coordinating stakeholders and supporting client-facing reviews, reporting, and program updates
• Develop and maintain program documentation, playbooks, and operational resources

What you’ll need:

• 5+ years of program or project management experience, preferably within healthcare operations, utilization management, or healthcare technology
• Familiarity with healthcare regulations, payer operations, and value-based care models preferred
• Proven success leading complex, cross-functional initiatives and driving measurable business outcomes
• Strong analytical, organizational, and execution skills, with the ability to leverage data to drive decision-making and operational improvements
• Excellent communication and stakeholder management skills, with the ability to influence across a matrixed organization
• Bachelor’s degree in Healthcare Management, Business Administration, Public Health, or a related field preferred

Pay & Perks:

💻 Fully remote opportunity with about 5% travel

🩺 Medical, dental, vision, life, disability insurance, and Employee Assistance Program

📈 401K retirement plan with company match; flexible spending and health savings account

🏝️ Flex Time Off + company holidays

👶 Up to 14 weeks of paid parental leave

🐶 Pet insurance

The salary range for this position is $110,000 to $125,000 annually; as part of a total benefits package which includes health insurance, 401k and bonus. In accordance with state applicable laws, Cohere is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including but not limited to qualifications for the role, experience level, skillset, and internal alignment.

Interview Process*:

1. Connect with Talent Acquisition for a Preliminary Phone Screening
2. Meet your Hiring Manager!
3. Team Interview
4. Cross Functional Interviews

*Subject to change

About Cohere Health:

Cohere Health’s clinical intelligence platform and agentic AI-powered solutions connect health plans’ strategic goals and providers’ needs, optimizing the speed, cost, and quality of care. With an enterprise approach that streamlines payer-provider decision-making across the care continuum–including policy, prior authorization, payment accuracy, and more–the company improves collaboration and reduces burden, resulting in up to 8x ROI and 94% provider satisfaction.

With the acquisition of ZignaAI, we’ve further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we’re creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately.

Cohere Health’s innovations continue to receive industry wide recognition. We’ve been named to the 2025 Inc. 5000 list and in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners.

The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.

We can’t wait to learn more about you and meet you at Cohere Health!

Equal Opportunity Statement:

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all.  To us, it’s personal.

#LI-Remote

#BI-Remote

CodePath is an AI-native organization building pathways into tech for the next generation of engineers, CTOs, and founders. We deliver industry-vetted technical courses and programs to learners across the country.

We operate with the pace and ownership culture of a technical startup. Our team runs on Claude, partners with Anthropic, and uses AI as a core part of how we work. The problems here are technically hard, the impact is visible, and the people are sharp.

With 40,000+ learners and alumni from 1,100+ colleges now working at 4,050 companies, including Amazon, Google, and Meta, we are reshaping who leads tech and how the industry gets built.

About the Role

Location: Remote (United States, Europe, Canada, or LATAM)

Role Type: Full-Time

Reporting to: VP of Engineering

Compensation: $140,000 to $178,000 per year for US-based applicants. Adjusted contingent on location for applicants based in Canada, LATAM, and Europe.

CodePath’s educational programs run on our learning platform, a set of applications spanning admissions, course delivery, grading, career coaching, and reporting. A small engineering team builds and maintains all of it. As we build more and serve more learners, we need someone whose job is to keep that work organized, tested, and moving.

We’re looking for an Engineering Project and QA Manager who works alongside our engineers day to day. You’ll keep projects organized and moving, make sure what we build gets tested and bugs get fixed, and keep the engineers, the product team, and the internal teams who use our tools in sync.

Key Activities

• Keep engineering projects organized and moving: track what’s in flight, flag what’s blocked, and help the team stay clear on what’s next

• Own quality: test what we build, use AI to automate the repetitive parts, and write Capybara tests where they’re worth it

• Run the bug pipeline: reproduce issues, prioritize them, route them to the right engineer, and confirm the fix

• Be the day-to-day connection between the engineers, the product team, and the internal teams who use our tools

• Work with us to determine when adding process or rituals might be useful, but being thoughtful about the cost and friction

• Report on status so the team and leadership know where things stand

Qualifications

• 4+ years in a project management, delivery, or QA role, ideally on a small engineering team

• Technical enough to work closely with engineers: you can reproduce a bug, read a stack trace, and write a test case to automate fixing it

• Hands-on QA experience: you’ve owned testing and a bug pipeline, manual or automated

• Comfort using AI tools to automate work you used to do by hand

• Good judgment about process: you add structure when it helps and leave it out when it doesn’t

• Strong written and verbal communication, and you work well with people

• Comfort with ambiguity and small-team dynamics. You’ve worked without heavy process and know how to keep things moving without it

• Passion for education and desire to make a positive impact

Nice to Haves

• Familiarity with Ruby on Rails or Django codebases, the stacks we run

• Experience with Capybara, RSpec, or comparable testing tools

• Experience working with product managers and non-technical stakeholders

• Experience as the first project manager or QA hire on a team

Compensation

CodePath has standardized salaries based on the position’s level, no matter where you live. For this role, we’re hiring for an individual contributor position at an annual salary of $140,000 to $178,000 per year for US-based applicants. Adjusted contingent on location for applicants based in Canada, LATAM, and Europe. Salary is determined based on your relevant experience and skills as evaluated through our interview process.

Full-Time Employee Benefits

This is a 100% remote position—work from anywhere in the U.S.! CodePath prioritizes employee well-being with a competitive benefits package to support your health, financial security, and work-life balance.

• Health & Wellness: Medical, dental, and vision insurance (90% employer-covered for employees and dependents), employer-funded healthcare reimbursement, FSAs, and Employee Assistance Program

• Financial Security: 401(k), employer-paid life & disability insurance, and identity theft protection

• Work-Life Balance: Generous PTO, paid holidays, 10 weeks of fully paid parental leave, and an annual year-end company closure (Dec 24 – Jan 2)

• Professional Growth: $1,000 annual professional development stipend and home office setup support

• ​​Student Loan Forgiveness: CodePath is a qualifying employer for Public Service Loan Forgiveness (PSLF), helping employees manage student loan debt

• Additional Perks: Pet wellness plans, legal services, home/auto insurance discounts, and exclusive marketplace savings

Pay range

$140,000—$178,000 USD

CodePath is an AI-native organization building pathways into tech for the next generation of engineers, CTOs, and founders. We deliver industry-vetted technical courses and programs to learners across the country.

We operate with the pace and ownership culture of a technical startup. Our team runs on Claude, partners with Anthropic, and uses AI as a core part of how we work. The problems here are technically hard, the impact is visible, and the people are sharp.

With 40,000+ learners and alumni from 1,100+ colleges now working at 4,050 companies, including Amazon, Google, and Meta, we are reshaping who leads tech and how the industry gets built.

About the Role

Location: Remote (United States, Europe, Canada, or LATAM)

Role Type: Full-Time

Reporting to: VP of Engineering

Compensation: $140,000 to $178,000 per year for US-based applicants. Adjusted contingent on location for applicants based in Canada, LATAM, and Europe.

CodePath’s educational programs run on our learning platform, a set of applications spanning admissions, course delivery, grading, career coaching, and reporting. A small engineering team builds and maintains all of it. As we build more and serve more learners, we need someone whose job is to keep that work organized, tested, and moving.

We’re looking for an Engineering Project and QA Manager who works alongside our engineers day to day. You’ll keep projects organized and moving, make sure what we build gets tested and bugs get fixed, and keep the engineers, the product team, and the internal teams who use our tools in sync.

Key Activities

• Keep engineering projects organized and moving: track what’s in flight, flag what’s blocked, and help the team stay clear on what’s next

• Own quality: test what we build, use AI to automate the repetitive parts, and write Capybara tests where they’re worth it

• Run the bug pipeline: reproduce issues, prioritize them, route them to the right engineer, and confirm the fix

• Be the day-to-day connection between the engineers, the product team, and the internal teams who use our tools

• Work with us to determine when adding process or rituals might be useful, but being thoughtful about the cost and friction

• Report on status so the team and leadership know where things stand

Qualifications

• 4+ years in a project management, delivery, or QA role, ideally on a small engineering team

• Technical enough to work closely with engineers: you can reproduce a bug, read a stack trace, and write a test case to automate fixing it

• Hands-on QA experience: you’ve owned testing and a bug pipeline, manual or automated

• Comfort using AI tools to automate work you used to do by hand

• Good judgment about process: you add structure when it helps and leave it out when it doesn’t

• Strong written and verbal communication, and you work well with people

• Comfort with ambiguity and small-team dynamics. You’ve worked without heavy process and know how to keep things moving without it

• Passion for education and desire to make a positive impact

Nice to Haves

• Familiarity with Ruby on Rails or Django codebases, the stacks we run

• Experience with Capybara, RSpec, or comparable testing tools

• Experience working with product managers and non-technical stakeholders

• Experience as the first project manager or QA hire on a team

Compensation

CodePath has standardized salaries based on the position’s level, no matter where you live. For this role, we’re hiring for an individual contributor position at an annual salary of $140,000 to $178,000 per year for US-based applicants. Adjusted contingent on location for applicants based in Canada, LATAM, and Europe. Salary is determined based on your relevant experience and skills as evaluated through our interview process.

Full-Time Employee Benefits

This is a 100% remote position—work from anywhere in the U.S.! CodePath prioritizes employee well-being with a competitive benefits package to support your health, financial security, and work-life balance.

• Health & Wellness: Medical, dental, and vision insurance (90% employer-covered for employees and dependents), employer-funded healthcare reimbursement, FSAs, and Employee Assistance Program

• Financial Security: 401(k), employer-paid life & disability insurance, and identity theft protection

• Work-Life Balance: Generous PTO, paid holidays, 10 weeks of fully paid parental leave, and an annual year-end company closure (Dec 24 – Jan 2)

• Professional Growth: $1,000 annual professional development stipend and home office setup support

• ​​Student Loan Forgiveness: CodePath is a qualifying employer for Public Service Loan Forgiveness (PSLF), helping employees manage student loan debt

• Additional Perks: Pet wellness plans, legal services, home/auto insurance discounts, and exclusive marketplace savings

Pay range

$140,000—$178,000 USD

CodePath is an AI-native organization building pathways into tech for the next generation of engineers, CTOs, and founders. We deliver industry-vetted technical courses and programs to learners across the country.

We operate with the pace and ownership culture of a technical startup. Our team runs on Claude, partners with Anthropic, and uses AI as a core part of how we work. The problems here are technically hard, the impact is visible, and the people are sharp.

With 40,000+ learners and alumni from 1,100+ colleges now working at 4,050 companies, including Amazon, Google, and Meta, we are reshaping who leads tech and how the industry gets built.

About the Role

Location: Remote (United States, Europe, Canada, or LATAM)

Role Type: Full-Time

Reporting to: VP of Engineering

Compensation: $140,000 to $178,000 per year for US-based applicants. Adjusted contingent on location for applicants based in Canada, LATAM, and Europe.

CodePath’s educational programs run on our learning platform, a set of applications spanning admissions, course delivery, grading, career coaching, and reporting. A small engineering team builds and maintains all of it. As we build more and serve more learners, we need someone whose job is to keep that work organized, tested, and moving.

We’re looking for an Engineering Project and QA Manager who works alongside our engineers day to day. You’ll keep projects organized and moving, make sure what we build gets tested and bugs get fixed, and keep the engineers, the product team, and the internal teams who use our tools in sync.

Key Activities

• Keep engineering projects organized and moving: track what’s in flight, flag what’s blocked, and help the team stay clear on what’s next

• Own quality: test what we build, use AI to automate the repetitive parts, and write Capybara tests where they’re worth it

• Run the bug pipeline: reproduce issues, prioritize them, route them to the right engineer, and confirm the fix

• Be the day-to-day connection between the engineers, the product team, and the internal teams who use our tools

• Work with us to determine when adding process or rituals might be useful, but being thoughtful about the cost and friction

• Report on status so the team and leadership know where things stand

Qualifications

• 4+ years in a project management, delivery, or QA role, ideally on a small engineering team

• Technical enough to work closely with engineers: you can reproduce a bug, read a stack trace, and write a test case to automate fixing it

• Hands-on QA experience: you’ve owned testing and a bug pipeline, manual or automated

• Comfort using AI tools to automate work you used to do by hand

• Good judgment about process: you add structure when it helps and leave it out when it doesn’t

• Strong written and verbal communication, and you work well with people

• Comfort with ambiguity and small-team dynamics. You’ve worked without heavy process and know how to keep things moving without it

• Passion for education and desire to make a positive impact

Nice to Haves

• Familiarity with Ruby on Rails or Django codebases, the stacks we run

• Experience with Capybara, RSpec, or comparable testing tools

• Experience working with product managers and non-technical stakeholders

• Experience as the first project manager or QA hire on a team

Compensation

CodePath has standardized salaries based on the position’s level, no matter where you live. For this role, we’re hiring for an individual contributor position at an annual salary of $140,000 to $178,000 per year for US-based applicants. Adjusted contingent on location for applicants based in Canada, LATAM, and Europe. Salary is determined based on your relevant experience and skills as evaluated through our interview process.

Full-Time Employee Benefits

This is a 100% remote position—work from anywhere in the U.S.! CodePath prioritizes employee well-being with a competitive benefits package to support your health, financial security, and work-life balance.

• Health & Wellness: Medical, dental, and vision insurance (90% employer-covered for employees and dependents), employer-funded healthcare reimbursement, FSAs, and Employee Assistance Program

• Financial Security: 401(k), employer-paid life & disability insurance, and identity theft protection

• Work-Life Balance: Generous PTO, paid holidays, 10 weeks of fully paid parental leave, and an annual year-end company closure (Dec 24 – Jan 2)

• Professional Growth: $1,000 annual professional development stipend and home office setup support

• ​​Student Loan Forgiveness: CodePath is a qualifying employer for Public Service Loan Forgiveness (PSLF), helping employees manage student loan debt

• Additional Perks: Pet wellness plans, legal services, home/auto insurance discounts, and exclusive marketplace savings

Pay range

$140,000—$178,000 USD

ECS is seeking an experienced Project Manager to work remotely providing support for cloud-related application and infrastructure migration and modernization efforts performed under this contract for NIH NIAID Enabling and Advancing Technologies (NEAT)....

[What the role is]We are seeking a Project Officer to support the next phase of payments development in Singapore, in particular, with a focus on driving the operational readiness of the Singapore Payments Network (SPaN).

Qualifications: Deep hands-on experience running bridge operations Strong understanding of real-world execution challenges Ability to translate operational needs into structured processes and tools Comfortable working across technical, operational, and project...

Headquarters: Remote-USA
URL: http://velera.com

Join the People Helping People

Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service.

The Opportunity:

This position establishes and directs efforts of project work-team and related resources as required to successfully plan, develop, test and implement projects.Will assume leadership role for assigned projects and coordinate all phases of operational implementation of project deliverables using established PMI project management methodologies.

Day in the Life:

• Leads and manages the project implementation lifecycle to deliver multiple projects and initiatives.

• Delivers effective, accurate, and consistent communication to project teams, management, external clients, and vendors. Leads project teams.

• Facilitates and leads project resources through the work breakdown process to define tasks, durations, effort, and dependencies to establish a solid implementation schedule.

• Partners with technology leaders to understand interdependencies and lead time to identify project resources and develop a comprehensive schedule.

• Drives and coordinates cross-functional project team members from multiple disciplines, assigns individual responsibilities, and leads team meetings to ensure delivery objectives are met.

• Maintains project documentation; ensures project documents are complete, current, and appropriately stored.

• Prepare and distribute project reports and communications; communicates with technology team, project sponsors, stakeholders, functional area managers and/or consultants regarding status of specific tasks.

• Ensure various integration elements of assigned projects are properly coordinated including: project plan development, project plan execution, and overall change control; Develop highly technical, detailed project plan including all work required to successfully complete both internal and client facing projects.

• Act as the primary liaison and manage expectations of key sponsors and client executive staff related to timing, functionality and business objectives needed to support a successful go live.

• Assume responsibility, manages conflict within the group and provides final approval for entire project on behalf of all stakeholders; Troubleshoot project issues and escalate them to upper management if necessary.

• Leads lesson learned exercises and participates in root cause analysis discussions.

• Ensure that project information is communicated in a timely manner through communication planning, information distribution, performance reporting and administrative closure.

• Collaborate effectively with other project managers, various subcontracting partners, external consulting organizations, customer resources, contractor and other 3rd party providers ensuring the quality standards for the project are met.

• Facilitate project meetings including project kick off and specification meetings.

• Travel to client locations to meet and discuss specifications, business objectives, and project options; facilitate meeting with key client personnel including IT for network connectivity and file mapping.

• Maintain interaction with credit unions, MasterCard, VISA and other processors, software vendors and ATM networks for the purpose of coordinating products/projects.

• Maintain thorough understanding of payment processing card industry, card processing systems and subsystems, and/or related in-house applications, and a primary understanding of system parameters, regional ATM networks

• Perform other duties as assigned

Qualifications:

• Bachelor’s degree in related field and/or equivalent combination experience and education is required.

• 3 years of project management experience require.

• 3 years in a client facing role require.

• 3 years in the financial services industry with card processing and payment solutions preferred.

• Client facing project leadership and card processing experience preferred. 

• Working knowledge Microsoft Office applications such as Microsoft Outlook, Word, Excel, PowerPoint, Visio and Project.

• Working knowledge of various project methodologies.

• Working knowledge of Enterprise Project Management tools.

• Working knowledge of debit and credit card processing and supporting financial technology products.

• Proven facilitation, organizational, prioritization, decision-making and conflict resolution skills; ability to track and control activities in a fast paced environment while managing multiple projects and tasks and multiple organizations.

• Ability to communicate effectively in both verbal and written formats and give presentations utilizing various audiovisual support aids.

• Possess strong leadership, interpersonal, and problem solving skills; ability to negotiate with and influence others across all organizational levels; ability to influence senior level executives to make appropriate business decision.s

• Ability to exercise discretion and good judgment in making decisions.

• Ability to travel as needed, 25%.

  

About Velera

At Velera, inclusion isn’t an initiative – it’s how we work. Guided by a people‑helping‑people philosophy, we cultivate a culture where every employee feels valued, respected and empowered to do their best work. We’re committed to building a diverse workforce and fostering meaningful connection across our teams. Through a remote‑first, flexible environment, we prioritize psychological safety, wellbeing and belonging so individuals and teams can collaborate to thrive. Together, we’re shaping a new era of secure, innovative solutions for the clients and communities we serve. Learn more about what it’s like to work at Velera.

Pay Equity

$67,700.00 - $86,300.00

Actual Pay will be adjusted based on experience and other job-related factors permitted by law.

Great Work/Life Benefits!

• Competitive wages

• Medical with telemedicine

• Dental and Vision

• Basic and Optional Life Insurance

• Paid Time Off (PTO)

• Maternity, Parental, Family Care

• Community Volunteer Time Off

• 12 Paid Holidays

• Company Paid Disability Insurance

• 401k (with employer match)

• Health Savings Accounts (HSA) with company provided contributions

• Flexible Spending Accounts (FSA)

• Supplemental Insurance

• Mental Health and Well-being: Employee Assistance Program (EAP)

• Tuition Reimbursement

• Wellness program

• Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions

Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster. Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.

Velera is an E-Verify Employer. Review the E-Verify Poster here.  For information regarding your Right To Work, please click here.

This role is currently not eligible for sponsorship.

As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at recruiters@velera.com for assistance.

To apply: https://weworkremotely.com/remote-jobs/velera-solutions-client-delivery-project-manager

Description

Position Summary

Facilitates Agile delivery for assigned development and QA teams. Leads Scrum ceremonies, removes impediments, coordinates with Release Management, and ensures teams deliver value consistently through each sprint.

Key Responsibilities

• Lead Scrum ceremonies (sprint planning, daily standup, sprint review, retrospective) for assigned teams
• Coordinate with Release Manager on release scoping and deployment readiness
• Track and report on sprint metrics, velocity, and team health
• Remove impediments and facilitate cross-team dependencies
• Coach team members on Agile principles and self-organization
• Manage JIRA backlog and sprint boards
• Coordinate with government testers on acceptance testing and feedback
  
  

Compensation

The salary range for this position is $95,000 – $135,000 annually, with a target midpoint of $115,000. Actual compensation will be determined based on experience, qualifications, certifications, and geographic location. Avum offers a comprehensive benefits package including medical (Cigna), dental and vision (Principal), 401(k), PTO, education reimbursement, and certification reimbursement.

Work Environment & Requirements

• Hybrid/remote work environment with potential on-site requirements based on contract needs
• U.S. citizenship required
• Security clearance: Active Secret clearance required or ability to obtain
• Must comply with all ITAR/EAR export control regulations
• Background check required (Checkr)
  
  

Equal Employment Opportunity

Avum, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected class under federal, state, or local law. Avum is committed to compliance with Section 503 of the Rehabilitation Act and VEVRAA, and maintains an active Affirmative Action Plan.

Requirements

Required Qualifications

• Bachelor's degree in relevant field
• 3+ years of experience as a Scrum Master
• CSM or PSM certification
• Active Secret clearance
• U.S. citizenship required
• Proficiency with JIRA and Confluence
  
  

Preferred Qualifications

• SAFe Scrum Master or PMI-ACP
• Technical background in software development
• Experience in government/DoD Agile environments
• Experience coordinating distributed teams

Description

Position Summary

Facilitates Agile delivery for assigned development and QA teams. Leads Scrum ceremonies, removes impediments, coordinates with Release Management, and ensures teams deliver value consistently through each sprint.

Key Responsibilities

• Lead Scrum ceremonies (sprint planning, daily standup, sprint review, retrospective) for assigned teams
• Coordinate with Release Manager on release scoping and deployment readiness
• Track and report on sprint metrics, velocity, and team health
• Remove impediments and facilitate cross-team dependencies
• Coach team members on Agile principles and self-organization
• Manage JIRA backlog and sprint boards
• Coordinate with government testers on acceptance testing and feedback
  
  

Compensation

The salary range for this position is $95,000 – $135,000 annually, with a target midpoint of $115,000. Actual compensation will be determined based on experience, qualifications, certifications, and geographic location. Avum offers a comprehensive benefits package including medical (Cigna), dental and vision (Principal), 401(k), PTO, education reimbursement, and certification reimbursement.

Work Environment & Requirements

• Hybrid/remote work environment with potential on-site requirements based on contract needs
• U.S. citizenship required
• Security clearance: Active Secret clearance required or ability to obtain
• Must comply with all ITAR/EAR export control regulations
• Background check required (Checkr)
  
  

Equal Employment Opportunity

Avum, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected class under federal, state, or local law. Avum is committed to compliance with Section 503 of the Rehabilitation Act and VEVRAA, and maintains an active Affirmative Action Plan.

Requirements

Required Qualifications

• Bachelor's degree in relevant field
• 3+ years of experience as a Scrum Master
• CSM or PSM certification
• Active Secret clearance
• U.S. citizenship required
• Proficiency with JIRA and Confluence
  
  

Preferred Qualifications

• SAFe Scrum Master or PMI-ACP
• Technical background in software development
• Experience in government/DoD Agile environments
• Experience coordinating distributed teams

Description

Position Summary

Facilitates Agile delivery for assigned development and QA teams. Leads Scrum ceremonies, removes impediments, coordinates with Release Management, and ensures teams deliver value consistently through each sprint.

Key Responsibilities

• Lead Scrum ceremonies (sprint planning, daily standup, sprint review, retrospective) for assigned teams
• Coordinate with Release Manager on release scoping and deployment readiness
• Track and report on sprint metrics, velocity, and team health
• Remove impediments and facilitate cross-team dependencies
• Coach team members on Agile principles and self-organization
• Manage JIRA backlog and sprint boards
• Coordinate with government testers on acceptance testing and feedback
  
  

Compensation

The salary range for this position is $95,000 – $135,000 annually, with a target midpoint of $115,000. Actual compensation will be determined based on experience, qualifications, certifications, and geographic location. Avum offers a comprehensive benefits package including medical (Cigna), dental and vision (Principal), 401(k), PTO, education reimbursement, and certification reimbursement.

Work Environment & Requirements

• Hybrid/remote work environment with potential on-site requirements based on contract needs
• U.S. citizenship required
• Security clearance: Active Secret clearance required or ability to obtain
• Must comply with all ITAR/EAR export control regulations
• Background check required (Checkr)
  
  

Equal Employment Opportunity

Avum, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected class under federal, state, or local law. Avum is committed to compliance with Section 503 of the Rehabilitation Act and VEVRAA, and maintains an active Affirmative Action Plan.

Requirements

Required Qualifications

• Bachelor's degree in relevant field
• 3+ years of experience as a Scrum Master
• CSM or PSM certification
• Active Secret clearance
• U.S. citizenship required
• Proficiency with JIRA and Confluence
  
  

Preferred Qualifications

• SAFe Scrum Master or PMI-ACP
• Technical background in software development
• Experience in government/DoD Agile environments
• Experience coordinating distributed teams

zusammenfassung Als IT Project Manager übernimmst du die Leitung agiler Projektteams und stellst sicher, dass hochqualitative digitale Anwendungen termingerecht entwickelt werden.

This is a remote position. Client is seeking an Executive Assistant to provide comprehensive support in project management, administrative tasks, and creative work.

Hi, we’re TechnologyAdvice.

At TechnologyAdvice, we pride ourselves on helping B2B tech buyers manage the complexity and risk of the buying process. We are a trusted source of information for tech buyers, delivering advice and facilitating connections between our buyers and the world’s leading sellers of business technology.

Headquartered in Nashville, Tennessee, we are a remote-first company with more than 20 digital publications and over 200 global team members in the US, UK, Singapore, Australia, and the Philippines. We’re proud to have been repeatedly recognized as one of America’s fastest growing private companies by Inc., as well as a Tennessee top workplace. We work hard each day and have fun, too, with monthly virtual events, recreational slack channels, and the occasional costumed dance from our CEO.

All positions are open to remote work unless otherwise specified in the requirements below.

The opportunity

TechnologyAdvice is seeking a detail-oriented and proactive Program Operations Coordinator to join our Operations Team. This role supports the execution, coordination, and improvement of client lead generation programs across multiple channels.

The Program Operations Coordinator will work with internal teams, external partners, and our direct sales team to manage program timelines, monitor performance, support RFP quote requests, identify risks, and keep work moving. This role requires clear communication, strong organization, sound judgment, and close attention to detail when managing program requirements, quote inputs, reporting data, billing details, and delivery expectations.

As a modern B2B media and publishing organization, TechnologyAdvice helps business technology buyers find the information, insights, and vendor solutions they need to make confident decisions. This role is a good fit for someone who enjoys bringing structure to detailed work, improving repeatable processes, and helping teams deliver strong outcomes for clients and partners.

Employment Level: Mid Level

Employment Type: Full Time

Location: Philippines

Working Hours: 9:00 pm to 6:00 am PHT (APR-OCT) or 10:00 pm to 7:00 am PHT (NOV-MAR)

What you’ll do

Program Management & Oversight

• Launch and manage client lead generation programs, ensuring accurate setup, configuration, and timely execution
• Monitor pacing and performance to help ensure program goals, timelines, and deliverables are met
• Track operating costs and margins, providing periodic updates to leadership
• Support quality control by reviewing lead delivery, asset readiness, targeting requirements, and program details
• Coordinate fulfillment of special campaign requirements, including advanced targeting, custom delivery needs, and other client-specific requirements
• Maintain documentation around program requirements, handoffs, workflows, and recurring processes

RFP & Sales Support

• Support the direct sales team by reviewing RFP requests and preparing accurate quote inputs based on program requirements, targeting needs, available inventory, and operational feasibility
• Partner with Sales, Client Success, Operations, and other internal teams to clarify requirements and identify potential delivery risks before quotes are finalized
• Help ensure RFP responses and quote recommendations reflect realistic execution assumptions, pricing inputs, and fulfillment expectations
• Maintain organized records of quote assumptions, requirements, approvals, and handoff details
• Flag gaps or risks in RFP requests that may affect delivery timelines, targeting feasibility, or program execution
• Help improve the RFP quoting process through clearer templates, intake requirements, documentation, and communication

Performance & Reporting

• Prepare daily and weekly reports on key program metrics, highlighting trends, risks, and areas for improvement
• Aggregate, reconcile, and report monthly billing data for active external relationships
• Collaborate with Finance and other stakeholders to support accurate and timely invoicing
• Use performance and financial data to identify opportunities to improve efficiency, profitability, and delivery quality
• Help maintain reporting processes that reduce manual work and provide clearer visibility into program performance

Stakeholder Communication & Coordination

• Serve as a primary point of contact for internal teams and external partners on assigned programs
• Provide timely updates, recommendations, and risk alerts to stakeholders
• Communicate clearly across teams by translating program details into actionable updates
• Document decisions, clarify ownership, and follow up on open items
• Help reduce ambiguity by keeping stakeholders aligned on requirements, timelines, and next steps

Onboarding & Relationship Management

• Support onboarding for new external relationships, ensuring a smooth transition into active programs
• Coordinate kickoff communications, set expectations, and confirm required documentation and access are in place
• Build and maintain strong working relationships with program stakeholders
• Identify and address potential issues early to avoid disruptions
• Help improve onboarding documentation, templates, and repeatable workflows

Continuous Improvement & Process Support

• Evaluate execution workflows, tools, and documentation to identify gaps and opportunities for improvement
• Recommend practical improvements that support scalability, delivery quality, and margin growth
• Support process improvement efforts by documenting workflows, identifying recurring issues, and recommending updates to templates, handoffs, and team processes
• Help improve how the Operations team works by reducing manual effort, improving visibility, and creating more consistent ways to manage recurring work
• Share process updates, documentation, and workflow best practices with peers to support consistent execution across the team

Who you are

• Bachelor’s degree in marketing, communications, business, or a related field, or equivalent professional experience, with 3+ years of experience in program coordination, operations, campaign management, media operations, sales support, or a similar role.
• Strong organizational skills, with the ability to manage multiple programs, deadlines, requirements, and stakeholder needs at the same time.
• Excellent written and verbal communication skills, with the ability to clarify requirements, document decisions, provide clear updates, and follow up consistently.
• High attention to detail when reviewing campaign requirements, quote inputs, reporting data, billing details, and delivery expectations.
• Strong analytical and problem-solving skills, with the ability to interpret performance data, identify risks, and recommend practical improvements.
• Experience documenting processes, improving workflows, creating templates, or helping teams reduce manual work.
• Comfort working cross-functionally with Sales, Client Success, Finance, Operations, and external partners.
• Ability to work independently with general direction, exercise sound judgment, and escalate risks or blockers appropriately.
• Familiarity with digital marketing, lead generation, campaign tracking, CRM systems, reporting tools, or RFP workflows preferred
• Must have a working laptop/pc and internet and back-up connection
• Agile professional who excels in a fast-paced environment and thrives on continuously pivoting strategies to drive business needs forward

**The duties and responsibilities listed above describe the post as it is in general terms and are not definitive.  The job holder is expected to accept any reasonable alterations that may from time to time be necessary. **

What we offer you

• Career Growth: Advance with mentorship programs, leadership academies, and opportunities to shape company culture and DEI initiatives.
• Flex Fridays: Adjust your 40-hour week to enjoy a full or half day off on Fridays.
• Remote-First Culture: Work from the comfort of your home.
• Paid Time Off: Enjoy 14 days of annual paid time off, plus all regular Philippine government-declared holidays to unwind and recharge. Plus 5 additional days after 1 year.
• Comprehensive Coverage: Full enrollment in Philippine statutory benefits: SSS, PhilHealth, and HDMF.
• Healthcare: Corporate HMO Plan for all full-time PH employees upon completion of two months of tenure.
• De Minimis Allowance: Enjoy a monthly rice subsidy, following government guidelines.
• Wellness Perks: Access the Headspace app to support your well-being.
• Speaker Series Bonus: Present in our monthly speaker series and earn a bonus.

#LI-Remote

Work authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the Philippines at hire and must maintain authorization to work in the Philippines throughout their employment with our company.

Salary Range

We seek to hire top-tier individuals and intend for our compensation to be at a rate that allows us to recruit and retain individuals who align with our core values, purpose, mission, and vision. Final total compensation is based on a multitude of factors including, but not limited to, skill level, relevant experience to the position, and cost of labor.

Monthly Pay Range

₱40,000—₱80,000 PHP

EOE statement

We believe that our differences make us stronger, and thus foster a diverse and inclusive culture where people feel safe being themselves. TechnologyAdvice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.

Pre-employment screening required.

TechnologyAdvice does not engage with external staffing agencies. Any candidates introduced by such firms will not be eligible for compensation. TechnologyAdvice communicates only through @technologyadvice.com emails and official recruiting platforms. We never recruit via Teams, WhatsApp, or similar apps, and we will never request money, gift cards, or personal financial details during hiring.

Any AI-generated or incomplete application answers will be auto-rejected.

About Flagright:

Flagright is an AI operating system for financial crime compliance used globally by Fortune 500 companies, large banks, fintechs, and fast growing startups. Flagright enables real-time risk detection, automated investigations, and intelligent decisioning, helping compliance teams operate at their full potential in the fight against financial crime.

We operate as a lean, high-performance team with high individual ownership and direct access to leadership.

Role overview:

Our Customer Success team owns the success of every Flagright deployment, from first onboarding through long-term growth. As our enterprise customers grow larger and their implementations more complex, we are hiring Implementation Managers to own the execution of our hardest projects and go-lives.

You will run complex, enterprise implementations end to end: the project plan, the engineering coordination, the data migration, the cutover, and the post go-live stabilization. You will work alongside our Customer Success Managers, who own the customer relationship; you own the delivery. You take the heaviest, highest-stakes execution and get enterprise customers live cleanly, on time, and with no surprises.

This is a high-ownership role in a fast-moving environment. You will be expected to operate independently, manage multiple complex projects at once, and proactively drive outcomes with minimal supervision.

People who thrive at Flagright:

• Have been knocked down before and gotten back up

• Are resourceful, they figure things out with whatever tools are available

• Have strong opinions and can defend them

• Learn fast because they’re hungry

• Want to work with no-BS people building something important

People who struggle here:

• Need extensive hand-holding

• View high expectations as “unreasonable”

• Actually prioritize work-life balance

• Can’t handle ambiguity or rejection

• Prefer consistent routine over fast-changing priorities

Key responsibilities:

• Complex Project Delivery: Own the execution of complex, enterprise implementations end to end. Run the project plan, the critical path, the workstream coordination, and the risk log, and make sure nothing falls through the cracks.

• Discovery & Solution Design: Work with the customer to understand their environment, use cases, and compliance requirements, and translate them into a clear implementation plan and configuration that meets their needs.

• Integration & Onboarding: Guide customers through technical integration with the Flagright platform, including API integration, data migration, backfills, and validation, and ensure their setup is production-ready.

• Project Management: Run the project end to end: build and maintain the project plan, own the critical path and timeline, coordinate workstreams across the customer, engineering, and product, track dependencies and risks, and keep the delivery on schedule.

• Stakeholder Management: Map and manage the stakeholders on both sides of a delivery, from the customer’s project sponsors and technical teams to internal engineering and product. Keep everyone aligned, set clear expectations, and drive decisions across groups with competing priorities.

• Go-Live Execution: Plan and run dry runs and cutovers. Take a launch from “the configuration is ready” to “it works in production for this customer.”

• Training & Enablement: Train customer teams on the platform and produce the documentation and runbooks that let them operate confidently and independently after launch.

• Hypercare & Stabilization: Stay engaged through the post go-live period, resolving issues quickly and ensuring the deployment is stable before transitioning the customer into ongoing operations.

• Risk & Issue Management: Identify risks early, manage issues to resolution, and escalate proactively so problems are surfaced and solved before they affect the customer.

Who we are looking for:

• The candidate must be based in London and authorized to work in the UK without sponsorship. Please note that visa sponsorship is not supported.

• This is a hybrid position where you will work remotely on Monday and Friday.

• 3-5 years of experience in delivery, implementation, or technical project management, ideally for a B2B software product sold to enterprise customers.

• A track record of personally owning complex deliveries from kickoff to a live, stable production state.

• Strong project management skills: building and owning a project plan, holding a critical path, sequencing work, tracking risks and dependencies, and driving a multi-stakeholder project to completion without letting things drift.

• Strong stakeholder management skills: aligning customer and internal stakeholders with competing priorities, setting and holding expectations, and driving decisions across groups.

• Technical fluency. You do not need to write production code, but you are comfortable with APIs, data, and integrations, and can hold a credible technical conversation with both engineers and customers.

• Excellent written and verbal communication skills in English are essential for effective customer interactions.

• Demonstrated ability to work independently, take ownership of tasks, and meet deadlines consistently.

• Travel flexibility for customer meetings or team gatherings, as needed.

Preferred Skills

• Understanding of anti-fraud, anti-money laundering, or compliance domains.

• Previous experience implementing software for banks or large, regulated financial institutions.

• Exposure to cloud data and event-driven systems, such as AWS, streaming pipelines, or columnar stores.

• Hands-on comfort with SQL or scripting to validate data during a migration or backfill.

• Understanding of financial data security and privacy regulations, such as GDPR or PCI-DSS.

What we offer:

• Product with clear, real-world differentiation

• High-bar environment focused on execution, learning, and continuous improvement

• Get equity from day 1 at a Y Combinator startup.

• Work alongside a highly competent, top-tier team, including professionals from Y Combinator, ex AWS, and Palantir.

• Enjoy a low-bureaucracy environment, minimal meetings, and an asynchronous communications culture.

Hi, we’re TechnologyAdvice.

At TechnologyAdvice, we pride ourselves on helping B2B tech buyers manage the complexity and risk of the buying process. We are a trusted source of information for tech buyers, delivering advice and facilitating connections between our buyers and the world’s leading sellers of business technology.

Headquartered in Nashville, Tennessee, we are a remote-first company with more than 20 digital publications and over 200 global team members in the US, UK, Singapore, Australia, and the Philippines. We’re proud to have been repeatedly recognized as one of America’s fastest growing private companies by Inc., as well as a Tennessee top workplace. We work hard each day and have fun, too, with monthly virtual events, recreational slack channels, and the occasional costumed dance from our CEO.

All positions are open to remote work unless otherwise specified in the requirements below.

The opportunity

TechnologyAdvice is seeking a detail-oriented and proactive Program Operations Coordinator to join our Operations Team. This role supports the execution, coordination, and improvement of client lead generation programs across multiple channels.

The Program Operations Coordinator will work with internal teams, external partners, and our direct sales team to manage program timelines, monitor performance, support RFP quote requests, identify risks, and keep work moving. This role requires clear communication, strong organization, sound judgment, and close attention to detail when managing program requirements, quote inputs, reporting data, billing details, and delivery expectations.

As a modern B2B media and publishing organization, TechnologyAdvice helps business technology buyers find the information, insights, and vendor solutions they need to make confident decisions. This role is a good fit for someone who enjoys bringing structure to detailed work, improving repeatable processes, and helping teams deliver strong outcomes for clients and partners.

Employment Level: Mid Level

Employment Type: Full Time

Location: Philippines

Working Hours: 9:00 pm to 6:00 am PHT (APR-OCT) or 10:00 pm to 7:00 am PHT (NOV-MAR)

What you’ll do

Program Management & Oversight

• Launch and manage client lead generation programs, ensuring accurate setup, configuration, and timely execution
• Monitor pacing and performance to help ensure program goals, timelines, and deliverables are met
• Track operating costs and margins, providing periodic updates to leadership
• Support quality control by reviewing lead delivery, asset readiness, targeting requirements, and program details
• Coordinate fulfillment of special campaign requirements, including advanced targeting, custom delivery needs, and other client-specific requirements
• Maintain documentation around program requirements, handoffs, workflows, and recurring processes

RFP & Sales Support

• Support the direct sales team by reviewing RFP requests and preparing accurate quote inputs based on program requirements, targeting needs, available inventory, and operational feasibility
• Partner with Sales, Client Success, Operations, and other internal teams to clarify requirements and identify potential delivery risks before quotes are finalized
• Help ensure RFP responses and quote recommendations reflect realistic execution assumptions, pricing inputs, and fulfillment expectations
• Maintain organized records of quote assumptions, requirements, approvals, and handoff details
• Flag gaps or risks in RFP requests that may affect delivery timelines, targeting feasibility, or program execution
• Help improve the RFP quoting process through clearer templates, intake requirements, documentation, and communication

Performance & Reporting

• Prepare daily and weekly reports on key program metrics, highlighting trends, risks, and areas for improvement
• Aggregate, reconcile, and report monthly billing data for active external relationships
• Collaborate with Finance and other stakeholders to support accurate and timely invoicing
• Use performance and financial data to identify opportunities to improve efficiency, profitability, and delivery quality
• Help maintain reporting processes that reduce manual work and provide clearer visibility into program performance

Stakeholder Communication & Coordination

• Serve as a primary point of contact for internal teams and external partners on assigned programs
• Provide timely updates, recommendations, and risk alerts to stakeholders
• Communicate clearly across teams by translating program details into actionable updates
• Document decisions, clarify ownership, and follow up on open items
• Help reduce ambiguity by keeping stakeholders aligned on requirements, timelines, and next steps

Onboarding & Relationship Management

• Support onboarding for new external relationships, ensuring a smooth transition into active programs
• Coordinate kickoff communications, set expectations, and confirm required documentation and access are in place
• Build and maintain strong working relationships with program stakeholders
• Identify and address potential issues early to avoid disruptions
• Help improve onboarding documentation, templates, and repeatable workflows

Continuous Improvement & Process Support

• Evaluate execution workflows, tools, and documentation to identify gaps and opportunities for improvement
• Recommend practical improvements that support scalability, delivery quality, and margin growth
• Support process improvement efforts by documenting workflows, identifying recurring issues, and recommending updates to templates, handoffs, and team processes
• Help improve how the Operations team works by reducing manual effort, improving visibility, and creating more consistent ways to manage recurring work
• Share process updates, documentation, and workflow best practices with peers to support consistent execution across the team

Who you are

• Bachelor’s degree in marketing, communications, business, or a related field, or equivalent professional experience, with 3+ years of experience in program coordination, operations, campaign management, media operations, sales support, or a similar role.
• Strong organizational skills, with the ability to manage multiple programs, deadlines, requirements, and stakeholder needs at the same time.
• Excellent written and verbal communication skills, with the ability to clarify requirements, document decisions, provide clear updates, and follow up consistently.
• High attention to detail when reviewing campaign requirements, quote inputs, reporting data, billing details, and delivery expectations.
• Strong analytical and problem-solving skills, with the ability to interpret performance data, identify risks, and recommend practical improvements.
• Experience documenting processes, improving workflows, creating templates, or helping teams reduce manual work.
• Comfort working cross-functionally with Sales, Client Success, Finance, Operations, and external partners.
• Ability to work independently with general direction, exercise sound judgment, and escalate risks or blockers appropriately.
• Familiarity with digital marketing, lead generation, campaign tracking, CRM systems, reporting tools, or RFP workflows preferred
• Must have a working laptop/pc and internet and back-up connection
• Agile professional who excels in a fast-paced environment and thrives on continuously pivoting strategies to drive business needs forward

**The duties and responsibilities listed above describe the post as it is in general terms and are not definitive.  The job holder is expected to accept any reasonable alterations that may from time to time be necessary. **

What we offer you

• Career Growth: Advance with mentorship programs, leadership academies, and opportunities to shape company culture and DEI initiatives.
• Flex Fridays: Adjust your 40-hour week to enjoy a full or half day off on Fridays.
• Remote-First Culture: Work from the comfort of your home.
• Paid Time Off: Enjoy 14 days of annual paid time off, plus all regular Philippine government-declared holidays to unwind and recharge. Plus 5 additional days after 1 year.
• Comprehensive Coverage: Full enrollment in Philippine statutory benefits: SSS, PhilHealth, and HDMF.
• Healthcare: Corporate HMO Plan for all full-time PH employees upon completion of two months of tenure.
• De Minimis Allowance: Enjoy a monthly rice subsidy, following government guidelines.
• Wellness Perks: Access the Headspace app to support your well-being.
• Speaker Series Bonus: Present in our monthly speaker series and earn a bonus.

#LI-Remote

Work authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the Philippines at hire and must maintain authorization to work in the Philippines throughout their employment with our company.

Salary Range

We seek to hire top-tier individuals and intend for our compensation to be at a rate that allows us to recruit and retain individuals who align with our core values, purpose, mission, and vision. Final total compensation is based on a multitude of factors including, but not limited to, skill level, relevant experience to the position, and cost of labor.

Monthly Pay Range

₱40,000—₱80,000 PHP

EOE statement

We believe that our differences make us stronger, and thus foster a diverse and inclusive culture where people feel safe being themselves. TechnologyAdvice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.

Pre-employment screening required.

TechnologyAdvice does not engage with external staffing agencies. Any candidates introduced by such firms will not be eligible for compensation. TechnologyAdvice communicates only through @technologyadvice.com emails and official recruiting platforms. We never recruit via Teams, WhatsApp, or similar apps, and we will never request money, gift cards, or personal financial details during hiring.

Any AI-generated or incomplete application answers will be auto-rejected.

Company Description

Are you ready to trade your job for a journey? Become a FlyMate!

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are:

Flywire is a global payments enablement and software company, founded more than a decade ago to solve high-stakes, high-value payments in higher education. We’ve since scaled into new regions and industry verticals and expanded our product offerings to deliver meaningful value to our clients around the world.

Today we support more than 5,100 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies.

With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

Job Description

The Opportunity

Flywire is seeking an experienced, self-motivated Project Manager t o join our dynamic and growing team. As a Flywire Project Manager in Education, you will partner with colleges and universities to ensure the successful implementation of our suite of products. If you have previous experience in higher education project management, experience with SAAS based integrations, and want to launch your career in the exciting world of Fintech this is the role for you!

Key Responsibilities:

The Project Manager’s primary objective is to review sales documentation, develop project plans, organize project resources, manage client relationships, and deliver successful projects.

• Proven ability to plan, organize, drive, and fully execute on simultaneous multi-phase projects from end to end
• After the contract is executed, manage and deliver projects on time, within scope, and within budget for our education partners
• Coordinate with and manage solutions consultants, technical implementation managers, product management, relationship management, engineering support, and third-parties/vendors to develop project scope and plans, and client objectives all while gauging technical feasibility
• Effectively manage client expectations, project risk levels, and communication across internal and external stakeholders
• Provide accurate, timely, and detailed weekly status updates to management, including progress against the project plan, timeline changes, risks, issues, and upcoming milestones
• Work in collaboration with various internal departments to identify needed improvements, recommend solutions, and escalate items to Director/VP as appropriate

Qualifications

Here’s what we’re looking for:

• BA/BS degree (required)
• 5+ years of project management experience
• A background working for a SaaS based company or in Higher Education (preferred)
• Excellent client-facing and internal communication skills (written and oral)
• Strong organizational skills, including attention to detail and multi-tasking
• Can work independently and be self motivated.
• Baseline understanding of technology — e.g., SQL, databases, APIs, Web Services, SFTP, file troubleshooting, infrastructure and enterprise systems
• Working knowledge of Agile, SDLC, and other software development methodologies
• Knowledge of Peoplesoft, Colleague, Ellucian, and Banner products is preferred

Technologies We Use:

Apple (Computers), Smartsheets, JIRA, Sumologic, Google Suite, Box, Salesforce, and Zendesk

Additional Information

What We Offer:

• Competitive compensation
• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
• Competitive time off including FlyBetter Days to volunteer in your community and Digital Disconnect Days!
• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet different FlyMates including the Hiring Manager and other Flymates. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for questions.

Flywire is an equal opportunity employer and follows a policy of administering all employment decisions and personnel actions without regard to race, color, religion, sex, pregnancy, gender identity, national origin, age, ancestry, physical or mental disability, sexual orientation, genetic disposition or carrier status, veteran status, or any other category protected under applicable national, federal, state or local law.

The US base salary range for this full-time position is $95,000-$115,000 plus benefits. Our salary ranges are determined by role, position level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and several other factors, including job-related skills, experience, relevant education and training.

#LI-Hybrid

Precision for Medicine is not your typical CRO.  At Precision for Medicine we have brought together new technologies, expertise and operational scale to help the life sciences improve the speed, cost and success rate of bringing life-changing therapies to patients.  What sets us apart is the way we integrate clinical trial execution with deep scientific knowledge, laboratory expertise and advanced data sciences. We have a strong focus on Oncology and Rare Disease.

We are hiring for a Clinical Trial Manager (based in Shanghai/Beijing)

Position Summary:

Serves as the clinical trial lead responsible for the planning, conduct and oversight of the operational portion of clinical studies per defined scope of work and ensures that clinical studies are conducted in accordance with the protocol, standard operating procedures (SOPs), ICH-GCP and all applicable regulatory requirements.

Essential functions of the job include but are not limited to:

• Primary clinical point of contact with the client
• Collaborate with PM on monthly invoicing and variance management of clinical budget
• Develop study related clinical documents (e.g. clinical plans, Informed Consent Form templates, study specific forms and manuals, CRF completion guidelines, study trackers, PSV/SIV slides and other training materials)
• Identify and develop training needs for CRAs and third-party vendors specific to the study, protocol and practices including presenting these at Investigator Meetings and Study Kick-off meetings
• Generate potential site list from key stakeholders and drive site feasibility process
• Identify potential risks to the enrollment targets based on feasibility analysis and site’s contracted commitment
• Develop and finalize the country recruitment/retention strategy
• Develop timely and effective communication and good working relationships with investigators and study team to ensure effective and timely feasibility, site start up, enrollment, maintenance and close out procedures
• Lead internal clinical team meetings and sets expectations for clinical team of CRAs and CTAs
• Address all CRA and site questions and maintains Frequently Asked Question (FAQ) log as appropriate
• Support in planning and conducting investigator meetings
• Review and/or approve of IP release packages
• Oversee, support and track all submissions and approvals to Competent Authorities and IRB/Ethics Committees in conjunction with regulatory departments as applicable
• Develop clinical monitoring strategies for assuring study timelines are met and assuring quality deliverables
• Generate and utilize metric reporting (e.g. CTMS, DM Query Trends, Outstanding Monitoring Reports) to ensure that the study is conducted per plan and communicates issues to PM and CRAs as appropriate
• Responsible for eTMF implementation and management
• Collaborate with PM, CRAs and QA to develop any Corrective and Preventative Action Plan (CAPA) and is accountable for implementation and timely closure
• Accountable to assist sites, internal staff and CRAs with the preparation for GCP audits
• Work closely with PM for project-specific resourcing issues
• Escalate pertinent CRA performance and site compliance issues when necessary
• Collaborate with data management and CRAs to ensure data quality and compliance with data cleaning timelines
• Manage processes for investigational product (IP) including drug accountability and reconciliation
• When a cross-functional PM is not assigned to a given program, the CTM will assume project management responsibility as needed
• Supports business development and marketing activities as appropriate
• May negotiate site budget and investigator contract with support from the legal department and/or site contracts group
• May review site visit reports and ensures monitoring (i.e. scheduling and scope) is executed per monitoring plan
• May be responsible for management of clinical vendors (e.g. labs, IP, patient diary, home health care) in conjunction with PM
• May perform clinical data review of patient profiles, data listings and summary tables, including query generation
• May have line management responsibilities
• May manages workload of supervised staff with continued assessment and adjustment as needed
• Perform other duties as assigned by management

Qualifications:

Minimum Required :

• Bachelor’s degree or equivalent combination of education/experience in science or health-related field. Advanced degree preferred
• Minimum of 5-8 years of clinical research experience or proven competencies for the position with significant clinical monitoring experience. Oncology (Phase I) trial experience in Taiwan and China preferred

Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.

Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at QuestionForHR@precisionmedicinegrp.com.

It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.

Headquarters: CA, USA
URL: http://tcwglobal.com

Support Operations Program Manager (SaaS) Remote

Location: Remote

Pay: $42/hr + Benefits (Medical, Dental, Vision)

Duration: 12-month contract (potential for extension)

Schedule: Full-time, Monday–Friday

 

 

**Please note: This role requires 2–7 years of direct experience in Support Operations within a SaaS company; including ownership of support process improvements, cross-functional projects, and operational workflows. Must have experience as a Program Manager / end to end Customer Support.

 

Please scroll to the bottom of this posting to review an important Candidate Safety & Fraud Awareness Disclaimer from TCWGlobal.

 

About the Company

Founded in 2012 by two Stanford University professors, our client’s mission is to provide anyone, anywhere access to world-class learning. Today, the company is a leading global online learning platform serving millions of learners and thousands of institutions worldwide.

 

 

About the Role

Our client is seeking a Support Strategist / Support Operations Program Manager to join their Scaled Support Operations team. This person will support strategic operational initiatives that improve customer support performance, scalability, and the end-to-end customer experience for a SaaS-based platform. This role is ideal for someone who has strong experience owning projects from start to finish, improving support operations, building workflows, using data to drive decisions, and leveraging AI/automation to improve processes. The team is looking for someone who can step in quickly, independently own projects, and work across multiple teams to improve operational systems and customer support processes.

 

 

About the Role Responsibilities

• Lead strategic support operations projects from start to finish, including planning, stakeholder alignment, execution, rollout, and follow-up

• Own and operationalize initiatives that improve customer support processes, team scalability, and customer satisfaction

• Partner cross-functionally with Product, Engineering, Marketing, Sales, and Customer Success teams to execute support-related initiatives

• Create workflows, process documentation, operational playbooks, and support documentation for new programs

• Analyze support operations data to identify trends, perform root cause analysis, and recommend improvements

• Translate data insights into actionable programs and process changes

• Optimize workflows and systems used by the support organization

• Build and improve internal operational tooling that supports support teams

• Improve the end-to-end customer journey by driving strategic support enhancements

• Support outsourced/global support team initiatives and collaborate with leadership teams

• Help drive operational improvements related to scalability, customer satisfaction, and support efficiency

• Contribute to process automation initiatives using AI tools, prompt design, or workflow automation tools

• Improve support team productivity by implementing tools or processes that streamline day-to-day operations

 

 

Required Qualifications

• 2–7 years of direct experience in Support Operations within a SaaS company (not general customer service), including ownership of support process improvements, cross-functional projects, and operational workflows

• Must have experience working for a SaaS company

• Experience supporting SaaS products directly

• Experience owning projects end-to-end, including: project planning, stakeholder management, execution, rollout, and tracking outcomes/results

• Requires strong hands-on experience using Salesforce, including workflows, objects, reporting, and operational process improvements

• Experience using Jira or similar project management systems such as Asana, ClickUp, or comparable tools

• Must understand how to use project management systems to manage and track operational initiatives

• Strong analytical background with the ability to: identify trends, analyze operational data, perform root cause analysis, and translate findings into business actions

• Experience improving KPIs such as: CSAT, SLA adherence, resolution times, efficiency metrics, and cost improvements

• Requires strong understanding how to use AI beyond simple prompting, including: prompt design, workflow enhancement, automation, and process optimization

• Experience applying AI or automation tools to improve workflows, increase efficiency, and support operations in a business environment

• Comfortable managing multiple projects in a fast-paced environment

• Strong communication skills and ability to work cross-functionally across multiple departments

• Bonus: Experience supporting a global customer base

• Bonus: Experience building dashboards or reporting in tools such as Looker

• Bonus: Proven track record of improving KPIs (CSAT, SLA adherence, resolution time, cost efficiency)



Ideal Candidate Profile – Required

• “I led this project from start to finish.”

• “I built this process.”

• “I improved this workflow.”

• “I used Salesforce and automation to improve operations.”

• “I used AI to streamline part of our team’s process.”

• “I analyzed support data and identified where we needed to improve.”

 

TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

**Important Candidate Safety Notice**

This position has been verified and officially approved by TCWGlobal.

 

Please be aware that fraudulent recruiters and fake job postings may attempt to impersonate legitimate companies online. For your protection:

 

• Only trust communication from verified TCWGlobal representatives

• Ensure a TCWGlobal recruiter is present on all official phone or video interviews

• TCWGlobal will never request payment, gift cards, cryptocurrency, or sensitive banking information during the hiring process

• Do not share sensitive personal information with unverified individuals or suspicious third parties

• If you are unsure whether a posting or recruiter is legitimate, we encourage you to verify active opportunities directly through https://www.tcwglobal.com/client-jobs, or by contacting hello@tcwglobal.com

 

TCWGlobal is committed to protecting candidates and maintaining a safe, transparent, and professional hiring experience.

To apply: https://weworkremotely.com/remote-jobs/tcwglobal-support-operations-program-manager-saas-remote

About Phaidra Phaidra is building the future of industrial automation. The world today is filled with static, monolithic infrastructure. Factories, power plants, buildings, etc. operate the same they’ve operated for...