About the role

We’re hiring for a Senior Manager, Global Workforce Planning & Transformation to help scale and optimize workforce planning across our global Customer Operations organization. Delivering exceptional member experiences requires having the right people in the right place at the right time, and this role sits at the center of making that happen.

As our Senior Manager, Global Workforce Management, you’ll lead a team responsible for forecasting, capacity planning, scheduling, and workforce optimization for an operation supporting more than 4,000 agents globally. You’ll partner closely with Operations, Finance, Vendor Management, Analytics, and Technology teams to improve operational performance while helping shape the future of workforce management through AI, automation, and continuous innovation.

The base salary offered for this role and level of experience will begin at $170,000.00 and up to $235,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Lead forecasting, capacity planning, scheduling, and workforce optimization activities across a large-scale global customer operations organization supporting more than 4,000 agents.
• Develop staffing plans that align member demand, service level objectives, employee experience, and financial goals.
• Partner with Operations, Finance, Vendor Management, and Analytics teams to ensure workforce strategies support business priorities and long-term growth.
• Monitor workforce performance, identify emerging risks and opportunities, and recommend staffing adjustments that improve operational outcomes.
• Establish and enhance processes that improve forecast accuracy, staffing efficiency, schedule effectiveness, and workforce performance.
• Champion AI, automation, and emerging workforce technologies to improve scalability, forecasting precision, and operational decision-making.
• Manage, coach, and develop a high-performing workforce management team while fostering a culture of accountability, collaboration, inclusion, and continuous improvement.

To thrive in this role, you have

• 7+ years of workforce management experience supporting large-scale customer operations environments.
• 3+ years of people leadership experience with a demonstrated track record of coaching, developing, and retaining high-performing teams.
• Deep expertise in forecasting, capacity planning, scheduling, real-time management, and workforce analytics that drive measurable business outcomes.
• Experience supporting complex operations with thousands of agents across multiple geographies, channels, and outsourced vendor partners.
• Strong analytical skills and experience translating workforce data into actionable recommendations for operational and executive stakeholders.
• Experience driving process improvements, operational efficiencies, and cross-functional initiatives that improve service delivery and business performance.
• Passion for leveraging AI, automation, predictive analytics, and workforce technologies to modernize workforce management practices and improve decision-making.

#LI-Remote #LI-AM1

A little about us

At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it’s starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we’re proud to have helped millions unlock their financial potential.

We’re a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner’s mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.

We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.

We know that to achieve our mission, we must earn and keep people’s trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren’t just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.

Because if we don’t—who will?

*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.

What we offer for our full-time, regular employees

• 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.
• 💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
• ✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
• 🏝 Generous vacation policy and company-wide paid days off
• 🫂 1% of your time off to support local community organizations of your choice
• 👟 Annual wellness stipend to use towards eligible wellness related expenses
• 👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
• 👪 Access to family planning reimbursement
• 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: benefits@chime.com.

To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.

Company Overview

Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners, Deepgram has processed over 50,000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram.

Company Operating Rhythm

At Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance.

Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do.

Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5.

About the Role

We are growing our geographic footprint and opening multiple workspaces and event spaces across the U.S. and internationally. Most of these locations serve a dual purpose. They are working spaces for Deepgram employees and public event venues that host meetups, hackathons, and customer and developer gatherings. Designing and operating space that does both well is a key aspect of this role.

Right now, real estate decisions, office openings, construction projects, and facilities operations are spread across many people. We need one responsible and experienced owner who knows how to do this all end to end. Someone who can read a lease, walk a construction site, manage a vendor, and think clearly about how a space shapes culture, brand, and community.

As Global Head of Real Estate and Workplace, you will take full ownership of Deepgram’s physical spaces from site selection through to operational, welcoming offices. You will find potential real estate, negotiate and manage leases, run buildout projects, stand up facilities operations, and build the repeatable playbook we use to open and run every Deepgram location. Then you will hire and lead a small team to run it with you.

This is a player-coach role. You will be in the work, not above it, and you will build the function as you go.

What You’ll Own

Requirements Scoping & Internal Stakeholder Management

• Converting the CEO and executive team’s vision into a documented program for each site

• Gathering requirements across Engineering, Sales, Marketing, Developer Relations, People, IT, Security, and Finance to determine how each space will be used and what it needs to solve for

• Reconciling competing requests into a single prioritized brief, secure executive approval, and own that brief as the source of truth for architects, general contractors, and all subsequent change decisions

Capacity & Space Planning

• Occupancy forecasting and space programming against the company headcount plan, in partnership with Finance and People

• Recommendations on the size, timing, and location of new and expanded space, grounded in utilization data rather than anecdote

• The tradeoff at each site between event capacity, collaboration space, and focus work, documented and revisited as headcount changes

Real Estate & Leasing

• Site selection, tours, and location recommendations as we evaluate new and expanded spaces

• Lease negotiation and renewals, partnering with Finance and Legal on LOIs, term sheets, insurance needs, and commercial terms, including tenant improvement allowances, free rent, escalations, letters of credit and security deposits, restoration and holdover obligations, assignment and sublease rights, and expansion and termination flexibility

• Analysis of lease versus license, coworking, and short-term venue alternatives in markets where a long-term commitment is not yet warranted

• International site selection and leasing, including engagement of local counsel and brokers, country-specific code and accessibility standards, and coordination with Finance, People, and Legal on the entity, tax, and employment implications of each location

• Partnership with Accounting on lease classification and ASC 842 treatment, and delivery of the underlying data Finance needs for budgeting, forecasting, and audit

• Landlord and broker relationships, and ownership of all real estate documentation and key dates

Construction & Buildout

• End-to-end project management of office buildouts, from design intent through permitting, construction, and move-in

• Coordination of architects, general contractors, designers, and trades — holding scope, budget, and timeline

• Design and delivery of assembly and event space, including occupancy classification and egress, load-in and rigging, AV and streaming infrastructure, acoustics, power and network capacity for large gatherings, and commercial or catered food service

• Permitting, code, accessibility, and safety compliance across every project

Facilities & Workplace Operations

• Day-to-day operations across all offices: supplies, maintenance, security and access, signage, and the overall office experience

• The staffing model (when necessary) for onsite support, including office managers and hourly staff, and the systems that keep each space running without escalation

• A consistent operating standard so every location runs the same way, as well as playbooks.

• Space and desk management, access control, and visitor management systems

Team & Budget

• Eventually, building and leading a small workplace team as the function scales

• Full ownership of the workplace and real estate budget, capital projects and operating costs

• Vendor sourcing, contracts, and performance management

Your First 12 Months

• Get all active office projects under a single plan, budget, and timeline

• Establish the facilities operating standard and onsite staffing model for our existing locations

• Build the real estate and workplace playbook so the next office opening is repeatable, not improvised

• Hire the first members of your workplace team

What You Bring

• 10+ years in workplace, real estate, facilities, or capital projects, including end-to-end ownership of at least one office buildout

• Ability to travel. Given the nature of this role, you will have to be available to travel to multiple offices and locations frequently.

• Direct experience negotiating or managing commercial leases, working with brokers, landlords, and Legal

• Strong construction and vendor project management — you can hold architects, CMs, and GCs to scope, budget, and schedule

• Working knowledge of permitting, building codes, accessibility, and workplace safety

• Experience delivering or operating space used for public events, customer-facing programming, or brand moments

• Budget ownership for capital and operating spend, with sound commercial judgment

• Comfort operating with ambiguity in a fast-moving, scaling company — you don’t wait for a playbook, you write it

• An eye for how physical space shapes culture, and genuine care for a consistent experience across every location

• Experience operating across multiple cities or a distributed, remote-first company

• Experience supporting spaces used for customer-facing events or brand moments

• Experience leasing or building in international markets, particularly EMEA or APAC

• Familiarity with lease administration, space management, or IWMS platforms

• Experience hiring and managing a small ops or facilities team

Notice: We’re aware of individuals impersonating Deepgram recruiters. All legitimate Deepgram recruiting communication comes from an @ deepgram.com email address. If you’ve received a message claiming to be Deepgram, please forward it to careers@deepgram.com.

Objective:

The Director of Supply Chain leads a talented team in driving all aspects of supply chain operations for our early-stage but rapidly growing company. The role entails developing, executing, and improving processes, tools, and systems that encompass forecasting, sourcing, procurement, outsourced manufacturing, inventory management, 3PL management, fulfillment, logistics.

You work nimbly and tactically, managing day-to-day supply chain activities while also strategically implementing practices for continuous improvements and future growth. You are expected to understand and orchestrate current state systems and supply bases, project future state needs, and roadmap initiatives to help Sunday deliver on its growth plans. As both player and coach (with emphasis on coach), you both digest spreadsheets and also develop team members as technical subject matter experts and as people managers.

Responsibilities:

• Day-to-Day Operations
  • Owning ultimate accountability for delivery to customers, direct and wholesale, on time and in full; accountable for processes, activities, systems and people that enable effective and efficient customer fulfillment, including  forecasting, supply planning, production scheduling, purchase order management, and logistics
  • Overseeing supplier/manufacturer management
  • Overseeing supply chain and inventory management to ensure that Sunday is positioned to meet sales goals and growth plans without running out of stock and overcommitting to inventory
  • Developing and continually refining S&OP and other cross-functional planning processes
  • Participating in new product development efforts to make sure projects are completed on-schedule
  • Holding accountability for maintaining, improving, and creating new key relationships across suppliers and other network partners
  • Sourcing and developing new products and components, in partnership with R&D team
  • Overseeing transportation domestically and internationally
  • Engaging with the Retail and DTC teams to ensure collaboration with each function that delivers success for both parties
• Performance Tracking
  • Defining, refinding, establishing key performance metrics and benchmarks to measure the success of the materials and logistics initiatives
  • Monitoring and tracking program effectiveness using reports, dashboards and scorecards on the operational status and maturity of programs
• Strategic Planning
  • Creating the strategic plan for supply chain based on evolving business plan and market dynamics. Determining overall optimal supply chain future state (capacities, costs, capabilities, geographics, etc.), leveraging best practices and innovative solutions
  • Working directly with management teams to define future states and how we will get there; driving balance of current business needs with need to invest into the future
  • Leading cross-functional, strategic projects for Supply Chain. Scope, plan and execute financial and quantitative analyses that will yield critical answers to the strategic questions at hand
  • Partnering with functional owners to translate strategic objectives into a project roadmap including people, process, systems and assets
  • Connecting the dots across multiple strategies and time horizons, and maintaining a holistic understanding of the business across all functions to maintain or evolve long-term strategies
• Technology Enablement
  • Understanding and improving current supply chain technology in line with short and longer term objectives
  • Evaluating best in class supply chain technology and infrastructure suitable to the scope and size of the business, as well as scale for future growth.
  • Contributing to the technology strategy by identifying, assessing and recommending external trends in technology and methodologies.
• Finance and Accounting Partnership
  • Partnering with Finance and Accounting for cash forecasting and cost classifications, relating to purchasing projections, COGS analyses, operational expenditures, and capital expenditures
  • Driving development and tracking of supply chain budgets in accordance with the overall strategy to achieve company goals
  • Contributing to operations planning process including SKU Rationalization, departmental planning, revenue forecasting and completing a final budget

Management Responsibilities:

• Daily management of the Operations Department
• Meet with each of your reports to create action plans, check-in on project/performance, and discuss opportunities for improvement.
• Ensure that your reports have the resources that they need to create innovative processes that drive supply chain efficiency
• Coach and manage your team through technical obstacles, and provide direction for improvement
• Have a deep understanding of your reports focus areas and enable them to have ownership of their function and work autonomously
• Mentor, coach, and grow current team members in technical subject matters and in managerial competencies
• Advise department managers on strategies to advance their teams and cultivate their development as leaders
• Implement processes and systems that scale and support a high-functioning team
• Scoping, recruiting, and hiring additional talent as needed
• Support of the teams:
  • Have the flexibility to seek out, study, and implement new leadership initiatives within the team.
  • Implement a culture where more routine feedback is embraced

Functional Competencies:

• +10 years of progressive supply chain leadership, including Director roles or equivalent

• Functional expertise across sourcing, outsourced manufacturing, 3PL logistics, quality, and cost optimizing

• Expertise: you use your experience in ecommerce, direct-to-consumer, and the CPG business to leverage best practices and foster innovation in operations

• Experience sourcing from and managing international suppliers

• Key characteristics: detail-oriented, assiduous, drive for results, positive, collaborative, flexible, transparent, passion for learning, and empathetic

• Ability to prioritize and drive many projects simultaneously with sense of urgency

• Leadership: you are a driven leader who is able to inspire and motivate your department towards high performance

• Roll up the sleeves, positive, can-do spirit! You look forward to being part of a ‘lean & mean’ team and are willing to pitch in with whatever needs to get done

Core Competencies:

• Communication & Collaboration
• Inspirational Leadership
• Influence
• Execution & Results
• Vision & Direction
• Build Talent & Develop People

As a company rooted in nature, we deeply understand the benefits of diversity. We work to build a culture that attracts a diverse mix of talented people to help us bring lawn care out of the dark ages. We are committed to building a diverse, vibrant team that brings determination and passion to our work everyday.

About Kitsch

Kitsch is a bootstrapped, female and minority-owned global beauty brand built on the belief that great design and great values aren’t mutually exclusive. From hair accessories to sleep and wellness, we create products that make people feel good — and we’ve grown to $400M+ in annual revenue by staying true to that mission. We move fast, we care deeply about craft, and we’re looking for people who feel the same way.

The Role

This is one of the most structurally important roles on the Kitsch product development team — not because it is the most visible, but because it is the one that keeps everything else from breaking. As Director of Regulatory & Tech Transfer, you will own the regulatory and supply infrastructure that keeps every Consumables SKU across Haircare, Body, and Fragrance compliant, quality-certified, and never dependent on a single source. You will be the person who qualifies the backup before the backup is needed, who catches the compliance gap before the delisting hits, and who makes sure every product we launch is as buttoned-up behind the scenes as it is on shelf. This role brings regulatory decision-making fully in-house — replacing external consultants as the primary compliance authority across EU/UK, Health Canada, and FDA frameworks. If you love owning something that genuinely matters, moving without being pushed, and building systems that outlast any single project, we want to hear from you.

Job Responsibilities

• Produce a complete supply risk map of every active SKU in Haircare, Body, and Fragrance within your first 90 days, ranking each by vulnerability; qualify and validate at least one alternative supplier for every high-risk SKU within 12 months.
• Serve as the internal final approval authority on all artwork going to suppliers — no artwork leaves without your sign-off; own EU/UK, Health Canada, and FDA compliance decisions in-house without routing to external consultants.
• Own all tech transfers across Haircare, Body, and Fragrance end to end — set timelines, drive progress, maintain weekly status visibility, and ensure nothing stalls.
• Conduct a full SKU documentation audit within your first 30 days and produce an action plan covering every gap across COAs, formula specs, packaging specs, and retain samples; drive to completion so documentation is audit-ready at any time.
• Build and maintain an approved formula library so every SKU has a fully documented, regulatory-reviewed, transfer-ready formula on file — a durable asset that outlasts any one team member.
• Catch quality concerns at the development stage before production starts; ensure every product in the Consumables portfolio meets or exceeds a 4.5-star consumer rating standard.
• Own regulatory and quality compliance across Target, Ulta, Walmart, and TikTok Shop — portal submissions, claims substantiation, and packaging compliance — so no compliance hold ever catches the team by surprise.
• Conduct regular GMP, ISO, and REACH audits of manufacturers and testing facilities; own remediation plans for all non-conformances and drive them to resolution within agreed timelines.
• Author and maintain the SOPs that keep the regulatory and tech transfer function running; train the right people so critical knowledge does not live in a single head.
• Serve as the primary point of contact for all adverse event investigations in the Consumables portfolio; ensure every event is investigated thoroughly and reported to the appropriate authorities within regulatory timelines.
• Use AI tools to accelerate regulatory research, SOP drafting, gap analysis, and documentation review as a standard part of how you work — expected, not exceptional.

What We’re Looking For

• Deep working knowledge of EU/UK (MHRA), Health Canada, and FDA regulatory frameworks for cosmetics and personal care — able to make final compliance calls without deferring to an external consultant.
• Proven experience managing tech transfers personally — knows the documentation requirements, what typically goes wrong, and how to prevent it.
• Active supplier network in the haircare, body, or fragrance manufacturing space — can identify, qualify, and onboard alternative suppliers proactively, not reactively.
• Track record of managing complex, multi-SKU regulatory and documentation portfolios in a consumer goods or beauty environment.
• Experience owning retail partner compliance submissions across major US retailers (Target, Ulta, Walmart) or equivalent.
• Self-directed executor who builds their own timelines, holds themselves to them, and generates proactive work without waiting for a deadline to be assigned.
• Communicates complex regulatory requirements clearly — to PD, to sales, and to retail partners — without hiding behind jargon.
• Treats documentation as a core deliverable, not an administrative chore; holds a personal standard for formula integrity and compliance rigor.
• Fluent with AI tools for regulatory research, gap analysis, and documentation workflows.
• Experience with adverse event management and regulatory reporting across relevant jurisdictions.

What We Offer

• Competitive Pay/Benefits
• A dynamic team
• Location: Remote
• An open mind for new ideas
• Growth…growth and some more growth!

About Kitsch

Kitsch is a bootstrapped, female and minority-owned global beauty brand built on the belief that great design and great values aren’t mutually exclusive. From hair accessories to sleep and wellness, we create products that make people feel good — and we’ve grown to $400M+ in annual revenue by staying true to that mission. We move fast, we care deeply about craft, and we’re looking for people who feel the same way.

The Role

This is one of the most structurally important roles on the Kitsch product development team — not because it is the most visible, but because it is the one that keeps everything else from breaking. As Director of Regulatory & Tech Transfer, you will own the regulatory and supply infrastructure that keeps every Consumables SKU across Haircare, Body, and Fragrance compliant, quality-certified, and never dependent on a single source. You will be the person who qualifies the backup before the backup is needed, who catches the compliance gap before the delisting hits, and who makes sure every product we launch is as buttoned-up behind the scenes as it is on shelf. This role brings regulatory decision-making fully in-house — replacing external consultants as the primary compliance authority across EU/UK, Health Canada, and FDA frameworks. If you love owning something that genuinely matters, moving without being pushed, and building systems that outlast any single project, we want to hear from you.

Job Responsibilities

• Produce a complete supply risk map of every active SKU in Haircare, Body, and Fragrance within your first 90 days, ranking each by vulnerability; qualify and validate at least one alternative supplier for every high-risk SKU within 12 months.
• Serve as the internal final approval authority on all artwork going to suppliers — no artwork leaves without your sign-off; own EU/UK, Health Canada, and FDA compliance decisions in-house without routing to external consultants.
• Own all tech transfers across Haircare, Body, and Fragrance end to end — set timelines, drive progress, maintain weekly status visibility, and ensure nothing stalls.
• Conduct a full SKU documentation audit within your first 30 days and produce an action plan covering every gap across COAs, formula specs, packaging specs, and retain samples; drive to completion so documentation is audit-ready at any time.
• Build and maintain an approved formula library so every SKU has a fully documented, regulatory-reviewed, transfer-ready formula on file — a durable asset that outlasts any one team member.
• Catch quality concerns at the development stage before production starts; ensure every product in the Consumables portfolio meets or exceeds a 4.5-star consumer rating standard.
• Own regulatory and quality compliance across Target, Ulta, Walmart, and TikTok Shop — portal submissions, claims substantiation, and packaging compliance — so no compliance hold ever catches the team by surprise.
• Conduct regular GMP, ISO, and REACH audits of manufacturers and testing facilities; own remediation plans for all non-conformances and drive them to resolution within agreed timelines.
• Author and maintain the SOPs that keep the regulatory and tech transfer function running; train the right people so critical knowledge does not live in a single head.
• Serve as the primary point of contact for all adverse event investigations in the Consumables portfolio; ensure every event is investigated thoroughly and reported to the appropriate authorities within regulatory timelines.
• Use AI tools to accelerate regulatory research, SOP drafting, gap analysis, and documentation review as a standard part of how you work — expected, not exceptional.

What We’re Looking For

• Deep working knowledge of EU/UK (MHRA), Health Canada, and FDA regulatory frameworks for cosmetics and personal care — able to make final compliance calls without deferring to an external consultant.
• Proven experience managing tech transfers personally — knows the documentation requirements, what typically goes wrong, and how to prevent it.
• Active supplier network in the haircare, body, or fragrance manufacturing space — can identify, qualify, and onboard alternative suppliers proactively, not reactively.
• Track record of managing complex, multi-SKU regulatory and documentation portfolios in a consumer goods or beauty environment.
• Experience owning retail partner compliance submissions across major US retailers (Target, Ulta, Walmart) or equivalent.
• Self-directed executor who builds their own timelines, holds themselves to them, and generates proactive work without waiting for a deadline to be assigned.
• Communicates complex regulatory requirements clearly — to PD, to sales, and to retail partners — without hiding behind jargon.
• Treats documentation as a core deliverable, not an administrative chore; holds a personal standard for formula integrity and compliance rigor.
• Fluent with AI tools for regulatory research, gap analysis, and documentation workflows.
• Experience with adverse event management and regulatory reporting across relevant jurisdictions.

What We Offer

• Competitive Pay/Benefits
• A dynamic team
• Location: Remote
• An open mind for new ideas
• Growth…growth and some more growth!

The AVP, Enterprise Outsourcing Effectiveness is a critical, strategic role accountable for enterprise outsourcing outcomes including strategic alignment, performance and quality, risk and compliance, and cost effectiveness. This individual will play a key role in shaping how the organization balances outsourcing with other levers to drive operational excellence and support enterprise growth through close cross-functional partnerships.

Description-

Shape Enterprise Outsourcing Strategy

• Develop and oversee the enterprise outsourcing strategy in alignment with enterprise and COO priorities.
• Partner closely with Human Resources on Enterprise Workforce Management, and help lead the strategic movement between, and balance across, outsourcing, full-time staff, contingent workers, and automation.
• Serve as a member of the Enterprise Workforce Management Steering Committee.
• Provide strategic recommendations and risk insights to the COO and Insurance Management Committee relative to outsourcing opportunities including appropriate business case development
• Act as the F&G subject matter expert relative to comprehensive outsourcing strategy, execution, and activity
• Engage in external industry and outsourcing networks to bring industry best practices and thinking to F&G
• Participate in Senior Leadership Team discussions across all areas touching outsourcing
• Evaluate outsourcing operating model opportunities

Design and Execute Outsourcing Initiatives

• Translate executive priorities into operational requirements, ensuring alignment between internal teams and outsourced partners.
• Create recommendations for strategic activity transfers with end-to-end dependencies, cost-benefit-analysis, risk analysis, stakeholder input, sequencing, and technology and financial implications working closely with cross-functional partners.
• Support, follow, and report on the full lifecycle of outsourced engagements, including transition planning, onboarding, knowledge transfer, stabilization, and ongoing operational effectiveness.
• Drive standardization and consistency in process, tools, documentation and engagement models across all outsourced relationships

Manage Outsourcing Performance, Risk, and Compliance

• Establish and maintain a comprehensive scorecard and reporting framework for all existing outsourcing relationships, ensuring alignment with enterprise strategy, risk tolerance, and performance expectations. Monitor and report out on trends.
• Work with business unit leaders and Vendor Management to provide guidance and recommendations on performance management, SLA enforcement, Key Performance Indicator (KPI) and Key Risk Indicator (KRI) development, quality standards, and contractual obligations.
• Monitor, track and report on material issue resolution and propose mitigation strategies.
• Lead, or participate in, quarterly business reviews, ensuring outcomes, risks and action items are clearly documented and consistently addressed.
• Partner cross-functionally to ensure compliance with all regulatory, legal, security and data privacy requirements, including audit participation and remediation of audit findings

Align Stakeholders and Lead the Function

• Work closely with HR, Operations, IT, Finance, Risk, PRT and Retail leadership to develop and monitor feedback loops and interaction models, including voice of business and voice of customer.
• Provide insights to Vendor Management and Strategic Sourcing relative to outsourcing outcomes and partners. Aggregate strategic insights to incorporate into recommendations, scorecards, and workforce planning.
• Collaborate cross-functionally with Data Analytics, Process Engineering and Portfolio Management teams to ensure constant alignment on outsourcing strategy and execution.
• Supervisory Responsibilities: This role has people leadership responsibilities, including managing performance, developing talent, and supporting engagement and team effectiveness.

Supervisory Responsibilities: This role has people leadership responsibilities, including managing performance, developing talent, and supporting engagement and team effectiveness.

Knowledge, Skills & Abilities

• Builds productive working relationships across all levels of the organization, fostering collaboration and open communication.
• Able to establish trust-based external partnerships via strong relationship management skills while overseeing vendor performance and stakeholder alignment.
• Communicates with clarity and precision, actively listening and translating complex data into concise, actionable insights tailored to diverse audiences.
• Comfortable dealing with complex problems and proposing solutions.
• Ability to perform work with a high level of attention to detail and accuracy. Flexible and adaptable in a dynamic environment.
• Creative, curious and strategic thinker able to connect vendor performance to broader organizational goals and anticipate future risks and opportunities
• Demonstrated ability to work within a cross-functional environment to develop and deliver content (forms, communication, and other) that meets legal and compliance standards while fulfilling internal and external customer needs.
• Applies proactive risk awareness and mindset to identify, assess, and mitigate operational, regulatory, and reputational risks within outsourced environments.
• Drives alignment and results across teams and vendors by influencing decisions and leading initiatives without relying on formal authority.
• Operates with a high degree of autonomy, effectively prioritizing work and delivering measurable outcomes with minimal oversight.
• Intermediate knowledge of Microsoft Office applications (Word, Excel, PowerPoint)

Minimum Qualifications -

Education Level- Bachelor’s Degree

YOE- 10+ years of relevant experience - 10+ years in service strategy, outsourcing strategy, third-party administration or business process operations required.  Proven ability to lead cross-functional teams and influence both with and without direct authority.

Preferred Qualifications-

Education Level- Master’s Degree

YOE- Insurance or financial industry experience preferred

#IND-HP

#LI-MK1

#LI-Remote

Additional Information

Work Environments

F&G believes in an employee-centric flexible environment, which is why we offer the ability for in-office, hybrid and remote work arrangements. During the hiring process, you’ll work with your leader to decide what works best for your role.

F&G complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities, unless such accommodation would cause an undue hardship for F&G.  If reasonable accommodation is needed to participate in the job application or interview process, please contact talentacquisition@fglife.com.

Join our employee-centric hybrid work environment: F&G Careers

About F&G

Since 1959, Fidelity & Guaranty Life Insurance Company (F&G) has offered annuity and life insurance products to those who are seeking security in retirement and protection during life’s unexpected events.

As a national Top Workplace1, an Iowa Top Workplace2 and a proud equal opportunity employer, F&G team members are empowered, collaborative, dynamic and authentic. We believe that by embracing these values, we will continue to build and strengthen the company while continuing to be a great place to work.

1 Top Workplaces USA 2022 – 2023

2 Des Moines Register Top Workplaces 2018 – 2022

Notice for all Applicants who are California residents under the California Privacy Rights Act. Please click here to review the policy.

Job Summary

This position provides leadership to the annuity new business case management team, which serves as the point of contact for our agents, agencies, and IMOs. This individual will research, document and resolve agent inquires, as well as handle escalations and exceptions. The supervisor is also responsible for identifying methods to improve overall service levels and performance. This position will support the F&G annuity distribution channels and will have contact with various levels of management, our TPAs, and our agent field force and their uplines.

Duties and Responsibilities

• Serve as a liaison between agents, IMOs, TPAs, Suitability, Sales, Commissions Contracting & Licensing, Legal, and other departments as needed.
• Manage incoming annuity new business assigned to the annuity case management team.
• Ensure the proper processes/metrics and controls are in place to measure accuracy, timeliness and quality of case management processes.
• Ensure team achieves required phone and transaction performance.
• Represent annuity operations through active participation in various department and company initiatives, committees and special projects. These include process improvement efforts, agent communication and product development.
• Review, analyze, monitor and maintain reports of associate activities.
• Handle escalated phone calls involving service issues or training needs.
• Research and track documents, and resolve complex service issues with emphasis on a designated function.
• Resolves problems and guides producers in software usage and web initiatives.
• Resolves moderate to complex sales/operational needs/inquiries as it pertains to product clarification and pending new business processes.
• Lead and manage the annuity case management team, continuously improving our ability to quickly resolve outstanding requirements and issue pending annuity business.
• Create and manage performance standards & reviews.
• Schedule and monitor the successful training of team members.
• Conduct monthly face-to-face status updates with each member of the team seeking process improvement suggestions, discussing employee development plans, addressing concerns, and gaging overall employee engagement.

Experience and Education Requirements

• AA or BA degree preferred.
• Relevant experience considered in lieu of degree.
• 6+ years of experience working with an annuity case management team, with emphasis on processing or call center management, and/or other previous industry experience.
• 2+ years in a leadership capacity.
• Demonstrated strong customer relationship management, with previous experience directly working with agents/IMOs, and servicing skills as well as internal corporate relationship management capabilities.
• Successful completion of Life insurance related education such as LOMA or CLU coursework strongly preferred.

Knowledge, Skills & Abilities

• Understands how respective coverage area operates within the context of the industry.
• Quickly processes information and develops solutions in real-time, with practical, measurable business benefits (i.e., thinks on one’s feet).
• Proactively identifies opportunities to serve the customer.
• Drives effective communication and information exchange among functional areas.
• Reads a wide range of audiences and situations and quickly adjusts communication style accordingly; selects appropriate communication channel and tone to deliver tough messages.
• Identifies opportunities to use innovative processes.
• Ability to coach and mentor colleagues on digital techniques and accelerators used at F&G.
• Seeks opportunities to cultivate relationships with established contacts in their network.
• Provides guidance on what information to gather to achieve business objectives and how to efficiently obtain information that is not easily available.
• Proactively suggests challenging and relevant opportunities for others to develop key knowledge, skills and abilities.
• Understands and demonstrates commitment to the departmental vision, strategy, change initiatives, and goals.
• Makes decisions and sets priorities; involves others in decisions that impact them when appropriate.
• Leads/participates in process improvement activities.
• Identifies and drives quantitative analysis.
• Owns responsibility for timely production of deliverables.
• Supports with monitoring of vendor performance; identifies and escalates issues; develops processes to maximize vendor performance.
• Demonstrates ability to develop solutions in real time with practical, measurable business benefits; supports long term business unit or department planning.
• Maintains industry regulatory knowledge.

Other Requirements

• Perform other functions, duties and projects as assigned
• Regular and punctual attendance
• Some travel may be required (less than 10%)

#LI-JB1 #LI-Remote

Additional Information

Work Environments

F&G believes in an employee-centric flexible environment, which is why we offer the ability for in-office, hybrid and remote work arrangements. During the hiring process, you’ll work with your leader to decide what works best for your role.

F&G complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities, unless such accommodation would cause an undue hardship for F&G.  If reasonable accommodation is needed to participate in the job application or interview process, please contact talentacquisition@fglife.com.

Join our employee-centric hybrid work environment: F&G Careers

About F&G

Since 1959, Fidelity & Guaranty Life Insurance Company (F&G) has offered annuity and life insurance products to those who are seeking security in retirement and protection during life’s unexpected events.

As a national Top Workplace1, an Iowa Top Workplace2 and a proud equal opportunity employer, F&G team members are empowered, collaborative, dynamic and authentic. We believe that by embracing these values, we will continue to build and strengthen the company while continuing to be a great place to work.

1 Top Workplaces USA 2022 – 2023

2 Des Moines Register Top Workplaces 2018 – 2022

Notice for all Applicants who are California residents under the California Privacy Rights Act. Please click here to review the policy.

Superside is hiring an Associate Director (Studio Operations) to lead the operational performance of multiple Business Units and the studios within them. You’ll oversee workforce planning, operational excellence, and delivery...

ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 125,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from employee meal programs to one-off meetings, all backed by 24⁄7 service and business-grade reliability. For restaurant partners, ezCater helps grow their business by bringing them new high-value customers and large orders.

Operations manages millions of orders a year and billions of dollars of GMV across a marketplace of corporate customers, restaurant partners, and delivery providers. We’re accelerating the growth of the business and getting there depends on how well we execute in operations.

Reporting to the Chief Operations Officer, you own the strategic initiatives, the operating rhythm, and the connective tissue that makes the Operations org run. When something needs to be created from scratch, you create it. When AI can change the way we operate, you make the case and make it happen. When the org needs to move faster or work differently, you figure out how. You are a strategic partner to the COO and the ops leadership and shaping where the team goes and how we operate.

What You’ll Do:

• Drive high priority strategic initiatives for ops taking programs and projects from ambiguity to execution and measurable impact. Today, among other things, your team is launching a new operations tech stack, and large cross functional initiatives that move company level KRs. You’d  also be accountable for weather playbooks, complex partner launches, and ensuring high value customer launches are seamless.
• Build the feedback engine that turns 200,000+ monthly inbound customer and partner contacts into structured signals. Create the system for how ops captures, categorizes, and prioritizes what we’re hearing. Ensure that what we learn drives change across ops and into product.
• Own the biz ops rhythms for the Operations org, designing and running the meetings and reviews that keep leadership aligned: staff meetings, business reviews, planning cycles, and goal-setting. Set the prep expectations, hold the calendar, and make sure decisions turn into outcomes.
• Own process improvement and redesign across the ops org, mapping how work actually flows today, identifying where we’re wasting time or duplicating effort, and partnering with team leaders to redesign and implement better ways of working. If a process isn’t documented, it isn’t a process.
• Lead how we roll out change and communicate internally for operational initiatives, ensuring that new processes, tools, and ways of working are adopted, not just announced. Own documentation standards: one place to find things, kept current, accessible to everyone.
• Build new operational capabilities from scratch, standing up functions that don’t exist yet, writing the playbook, proving the model, and handing off to the permanent owner once it’s working. You know how to build from zero.
• Serve as the AI thought leader for the Operations org, partnering with functional areas to drive where AI and automation can transform how we work, how we interact with customers and partners, and how we make decisions. Evaluate emerging tools, build the business case, and partner with ops leaders to drive adoption across our team.

What You Have:

• 10+ years of experience in operations strategy, business operations, or consulting, with at least 3 years leading teams or programs at a fast-moving technology company.
• You’ve built things that didn’t exist before. A new function, a new process, a new team. You’ve figured it out without a playbook and delivered something that lasted.
• You can run multiple complex projects at once and hold people accountable even when they don’t report to you. You know how to move work forward across teams that have competing priorities.
• You have a real point of view on AI and automation. You know where these tools create value in operations and where they don’t. You stay current, you’re skeptical of hype, and you can make the case for what’s worth investing in.
• You’re comfortable with data. You can use it to define problems, measure results, and challenge assumptions. You don’t need to be a data scientist, but you need to be credible working alongside one.
• You get things done through people who don’t work for you. You know how to build trust with senior leaders, create shared understanding, and move a room toward a decision.
• You write clearly and present with confidence. You can distill a complex situation into something a busy executive can act on in five minutes.
• You think like a strategist and work like an operator. You’re just as comfortable setting direction as you are digging into the details of how something actually works.
• Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable.

The national total targetcash compensation range for this position, including base salary and bonus target, is $202,151-$283,320 annually.*

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

ezCater does not sponsor applicants for work visas or legal permanent residence.

What You’ll Get from Us:

You’ll get a terrifically compelling experience in an innovative, high performing environment. You’ll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony.

Oh, and you’ll get all this: Market competitive salary, stock options that you’ll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, employee meal program (and many more goodies) when you’re in our office, and knowing that you helped transform the food for work space.

ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones. Following a conditional offer of employment, ezCater may require a background check.

For information on how ezCater collects and uses job applicants’ personal information, please visit our Job Applicant Privacy Policy.

#BI-Remote

Company Description

Eurofins Scientific is a network of independent companies providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.

Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.

With more than 20 U.S. locations, Eurofins Built Environment Testing offers Industrial Hygiene (IH) and Indoor Air Quality (IAQ) services to protect health in built environments. Clients include consultants, industry, real estate, healthcare, government, and homeowners.

Services cover a wide range of tests, including asbestos (PLM/TEM), mold, bacteria, VOCs, allergens, Legionella, radon, lead, silica, and more.

Job Description

The Quality Assurance (QA) Manager is responsible for leading the development, implementation, and continuous improvement of the laboratory Quality System in accordance with Eurofins Built Environment Testing standards. This role ensures compliance with all applicable regulatory, accreditation, and client-specific requirements, while promoting the highest standards of quality and ethical conduct across laboratory operations.

The QA Manager oversees quality assurance activities across one or more laboratory sites (up to four), including maintaining certifications and accreditations (NVLAP, AIHA, NELAC), approving and writing Standard Operating Procedures (SOPs), and generating monthly QA reports. The QA Manager monitors quality trends, leads root cause analyses, and implements corrective and preventive actions to resolve nonconformances and drive process improvement.

Acting independently from day-to-day laboratory operations, the QA Manager is a trusted resource for resolving data quality and ethical issues. The role also includes conducting internal and external audits, managing training documentation, ensuring regulatory compliance, and supporting management in formal reviews of the Quality System.

The QA Manager is required to be onsite in Portland, OR for a minimum of two days per week and must travel quarterly to all assigned laboratory locations.

Essential Duties and Responsibilities:

• Ensure adherence to the highest standards of quality and ethical conduct in all laboratory operations.
• Oversee the Quality Assurance (QA) program for multiple laboratory sites, providing guidance and support to ensure consistency and compliance.
• Monitor laboratory compliance with reference methods, Standard Operating Procedures (SOPs), agency-specific requirements, and applicable regulations.
• Generate and submit comprehensive monthly QA reports for each assigned site.
• Analyze quality trends, track revised reports, and proactively identify opportunities for improvement.
• Identify and investigate systemic issues within laboratory operations.
• Conduct root cause analyses in response to audit findings, client complaints, training needs, data recall events, and other quality-related incidents.
• Recommend and implement effective corrective and preventive actions (CAPAs) to address ongoing or recurring nonconformances.
• Conduct and respond to external audits by clients and regulatory agencies.
• Perform internal system audits across departments; write audit reports, and review and approve corrective action responses.
• Maintain all necessary state and local laboratory certifications and accreditations, including NVLAP, AIHA, and NELAC.
• Manage and maintain comprehensive training records, including Demonstrations of Capability (DOCs) for all laboratory analysts.
• Review, approve, and revise SOPs; draft new SOPs as needed to reflect updated practices and regulatory requirements.
• Track and evaluate customer complaints to identify trends and inform continuous improvement efforts.
• Support management in the annual Management Review of the Quality System.
• Assist other Eurofins Built Environment Testing laboratories as needed, including performing system audits.
• Monitor changes in relevant regulations; communicate updates to laboratory personnel and ensure timely compliance.

Qualifications

• BA/BS in a physical or life science.
• Three or more hours of college level statistics coursework
• Experience working in an ISO 17025 accredited laboratory
• Experience with technical writing
• Three or more years of analytical laboratory experience desired (preferably within the built environment testing industry)
• Three or more years of Quality Assurance experience desired in an analytical laboratory (preferably within the built environment testing industry)
• Experience leading independent audits (internal and external)
• Authorization to work in the United States indefinitely without restriction or sponsorship
• Professional working proficiency in English is a requirement, including the ability to read, write and speak in English
• Willing and able to travel within the United States as needed

Knowledge of:

• Environmental testing methodologies and analytical laboratory techniques
• Laboratory quality assurance (QA) systems, including root cause analysis and corrective/preventive actions (CAPAs)
• Regulatory and accreditation standards, including ISO/IEC 17025, TNI Standards, NVLAP, AIHA, and NELAC
• Internal and external auditing practices and compliance monitoring
• Statistical principles for data analysis and trend evaluation
• Applicable state and federal regulations related to laboratory operations
• Use of computers and software applications, including spreadsheets, databases, and laboratory information management systems (LIMS)

Ability to:

• Communicate clearly and effectively across all levels of the organization, with clients, and with external auditors and regulatory bodies
• Lead quality initiatives and foster a culture of compliance, integrity, and continuous improvement
• Work independently and collaboratively in a dynamic, multi-site environment
• Prioritize and manage multiple tasks and projects under tight deadlines
• Analyze problems, evaluate options, and implement effective solutions
• Learn and adapt to new laboratory techniques, software, and regulatory requirements
• Maintain accurate records and documentation in compliance with QA standards
• Interpret and apply complex regulatory requirements to laboratory practices
• Exhibit strong attention to detail, sound judgment, and a high level of accuracy
• Demonstrate initiative, accountability, and a positive, proactive attitude
• Build and lead effective teams, providing mentorship and promoting professional growth

Other Essential Skills:

• Strong organizational, time management, and problem-solving skills
• Excellent oral and written communication skills
• High proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software
• Strong leadership presence with a commitment to ethical standards and continuous improvement

Additional Information

Compensation: $70,304 - $75,000 per year.

This position is exempt from overtime with Full-time hours, Monday - Friday, 8am - 5pm.

Eurofins Environment Testing (USA) provides a compensation range for informational purposes, the actual base compensation may vary based upon, but not limited to, relevant experience and skill set, base compensation of internal peers, business sector, and geographic location.

As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work.  We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, paid time off, and dental and vision options.

We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development.

We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.

Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal!

Find out more in our career page: https://careers.eurofins.com/

Company description: Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and agroscience contract research services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralised and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2025, Eurofins generated total revenues of EUR 7.296 billion, and has been among the best performing stocks in Europe over the past 20 years.

Eurofins USA Environment Testing is a Disabled and Veteran Equal Employment Opportunity employer.

Company Description

Eurofins Scientific is a network of independent companies providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.

Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.

With more than 20 U.S. locations, Eurofins Built Environment Testing offers Industrial Hygiene (IH) and Indoor Air Quality (IAQ) services to protect health in built environments. Clients include consultants, industry, real estate, healthcare, government, and homeowners.

Services cover a wide range of tests, including asbestos (PLM/TEM), mold, bacteria, VOCs, allergens, Legionella, radon, lead, silica, and more.

Job Description

The Quality Assurance (QA) Manager is responsible for leading the development, implementation, and continuous improvement of the laboratory Quality System in accordance with Eurofins Built Environment Testing standards. This role ensures compliance with all applicable regulatory, accreditation, and client-specific requirements, while promoting the highest standards of quality and ethical conduct across laboratory operations.

The QA Manager oversees quality assurance activities across one or more laboratory sites (up to four), including maintaining certifications and accreditations (NVLAP, AIHA, NELAC), approving and writing Standard Operating Procedures (SOPs), and generating monthly QA reports. The QA Manager monitors quality trends, leads root cause analyses, and implements corrective and preventive actions to resolve nonconformances and drive process improvement.

Acting independently from day-to-day laboratory operations, the QA Manager is a trusted resource for resolving data quality and ethical issues. The role also includes conducting internal and external audits, managing training documentation, ensuring regulatory compliance, and supporting management in formal reviews of the Quality System.

The QA Manager is required to be onsite in Portland, OR for a minimum of two days per week and must travel quarterly to all assigned laboratory locations.

Essential Duties and Responsibilities:

• Ensure adherence to the highest standards of quality and ethical conduct in all laboratory operations.
• Oversee the Quality Assurance (QA) program for multiple laboratory sites, providing guidance and support to ensure consistency and compliance.
• Monitor laboratory compliance with reference methods, Standard Operating Procedures (SOPs), agency-specific requirements, and applicable regulations.
• Generate and submit comprehensive monthly QA reports for each assigned site.
• Analyze quality trends, track revised reports, and proactively identify opportunities for improvement.
• Identify and investigate systemic issues within laboratory operations.
• Conduct root cause analyses in response to audit findings, client complaints, training needs, data recall events, and other quality-related incidents.
• Recommend and implement effective corrective and preventive actions (CAPAs) to address ongoing or recurring nonconformances.
• Conduct and respond to external audits by clients and regulatory agencies.
• Perform internal system audits across departments; write audit reports, and review and approve corrective action responses.
• Maintain all necessary state and local laboratory certifications and accreditations, including NVLAP, AIHA, and NELAC.
• Manage and maintain comprehensive training records, including Demonstrations of Capability (DOCs) for all laboratory analysts.
• Review, approve, and revise SOPs; draft new SOPs as needed to reflect updated practices and regulatory requirements.
• Track and evaluate customer complaints to identify trends and inform continuous improvement efforts.
• Support management in the annual Management Review of the Quality System.
• Assist other Eurofins Built Environment Testing laboratories as needed, including performing system audits.
• Monitor changes in relevant regulations; communicate updates to laboratory personnel and ensure timely compliance.

Qualifications

• BA/BS in a physical or life science.
• Three or more hours of college level statistics coursework
• Experience working in an ISO 17025 accredited laboratory
• Experience with technical writing
• Three or more years of analytical laboratory experience desired (preferably within the built environment testing industry)
• Three or more years of Quality Assurance experience desired in an analytical laboratory (preferably within the built environment testing industry)
• Experience leading independent audits (internal and external)
• Authorization to work in the United States indefinitely without restriction or sponsorship
• Professional working proficiency in English is a requirement, including the ability to read, write and speak in English
• Willing and able to travel within the United States as needed

Knowledge of:

• Environmental testing methodologies and analytical laboratory techniques
• Laboratory quality assurance (QA) systems, including root cause analysis and corrective/preventive actions (CAPAs)
• Regulatory and accreditation standards, including ISO/IEC 17025, TNI Standards, NVLAP, AIHA, and NELAC
• Internal and external auditing practices and compliance monitoring
• Statistical principles for data analysis and trend evaluation
• Applicable state and federal regulations related to laboratory operations
• Use of computers and software applications, including spreadsheets, databases, and laboratory information management systems (LIMS)

Ability to:

• Communicate clearly and effectively across all levels of the organization, with clients, and with external auditors and regulatory bodies
• Lead quality initiatives and foster a culture of compliance, integrity, and continuous improvement
• Work independently and collaboratively in a dynamic, multi-site environment
• Prioritize and manage multiple tasks and projects under tight deadlines
• Analyze problems, evaluate options, and implement effective solutions
• Learn and adapt to new laboratory techniques, software, and regulatory requirements
• Maintain accurate records and documentation in compliance with QA standards
• Interpret and apply complex regulatory requirements to laboratory practices
• Exhibit strong attention to detail, sound judgment, and a high level of accuracy
• Demonstrate initiative, accountability, and a positive, proactive attitude
• Build and lead effective teams, providing mentorship and promoting professional growth

Other Essential Skills:

• Strong organizational, time management, and problem-solving skills
• Excellent oral and written communication skills
• High proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software
• Strong leadership presence with a commitment to ethical standards and continuous improvement

Additional Information

Compensation: $70,304 - $75,000 per year.

This position is exempt from overtime with Full-time hours, Monday - Friday, 8am - 5pm.

Eurofins Environment Testing (USA) provides a compensation range for informational purposes, the actual base compensation may vary based upon, but not limited to, relevant experience and skill set, base compensation of internal peers, business sector, and geographic location.

As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work.  We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, paid time off, and dental and vision options.

We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development.

We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.

Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal!

Find out more in our career page: https://careers.eurofins.com/

Company description: Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and agroscience contract research services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralised and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2025, Eurofins generated total revenues of EUR 7.296 billion, and has been among the best performing stocks in Europe over the past 20 years.

Eurofins USA Environment Testing is a Disabled and Veteran Equal Employment Opportunity employer.

About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the...

What we do. Electric Car Leasing

Why we do it. Greener. Fairer. Future.

We’re looking for an incredibly talented Team Lead to join our growing Customer Operations team.

You’ll be expected to lead your team independently and take full ownership of its results, communicate well across the organisation and be passionate about the goals we are trying to achieve.

You lead from the front, with the natural ability to influence, motivate, and inspire your team.

Deadline to apply: 17th August 2026

This is a hybrid role, we expect a minimum of 2 days in office per week in either our London or Brighton office.

What you’ll do

• Manage a team of up to 10 customer operations specialists to deliver an exceptional customer journey from start to finish

• Oversee the day-to-day operational functions including but not limited to: Team management / Operational reporting / Building relationship with third parties / Industry compliance

• Enable your team to deliver exceptional service and perform to their best, ensuring you/they hit our ambitious targets. (CSAT, SLAs, TrustPilot,…)

• Coach and develop your team on their individual growth trajectories, helping make Octopus the most fulfilling place to work

• Constantly look for improvements in our processes and work with stakeholders to deliver on action plans

• Help expand our team by supporting our onboarding and recruitment strategy

• Model and embody our culture to ensure your team lives by our company values

• Own the resolution of escalations and complaints raised by your team’s customers

What you’ll need

• Proven ability to lead and motivate teams effectively - this is vital!

• Exceptional people skills with the capability to communicate effectively and drive a team to consistently deliver on our exceptional customer experience.

• You show up for others and get the best out of the people around you by creating a supportive team environment.

• You are resilient and adaptable - you’re positive and proactive and energised by working in a fast-paced environment characterised by constant change

• You have a bias to action and proactively take ownership (particularly when dealing with problems)

• Previous knowledge of EVs/the automotive industry is a bonus, but not required

Why else you’ll love it here

• 💰 Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it’s something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don’t advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn’t apply to Octopus - what’s more important to us is finding the right octofit!

• 🎉 Octopus Energy Group is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! 🎁 Visit our perks hub - Octopus Employee Benefits

• 🏆 Octopus Electric Vehicles, part of the Octopus Energy Group, won the Sunday Times best company to work for in 2024. We were named 6th out of the top 100 start-ups to work for by Tempo in 2025 and on Glassdoor we were voted 50 best places to work in 2022. Our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. We’ve also been placed in the top 10 companies for senior leadership

Things to note

• P.s. 🐶 just to let you know, we are dog friendly company so you may see our 4 legged friends in the offices - feel free to bring yours! Rest assured though, we’ve taken lots of precautions for those who have allergies
• 🤖 We use AI to help us assess applications fairly and objectively. We’re totally fine with you using AI as a tool to help prepare too. That said, when we get to the interview and assessment stage, we’re really interested in hearing your unique perspective and real-world stories. That’s the stuff we can’t get from a bot or a prompt!

About us

The electric revolution has arrived - and from 2035 you’ll no longer be able to buy a new petrol or diesel car in the UK.

We’re building a whole new way for drivers to join the electric charge and not only learn about and shop for their EV online, but experience a ‘lease for life’ through an industry changing customer experience. This is the chance to join one of the UK’s most exciting start-ups – making it easy for individuals and businesses to go electric by getting their car, charger and energy all in one cracking deal.

Octopus Electric Vehicles launched in 2018 to make it seamless to switch to cleaner, greener driving. Our mission is to drive sustainable change, decarbonise the planet and provide our customers with fair pricing and a fantastic experience.

We’re an Octopus Energy company—an innovative new energy supplier. We are part of the Octopus Energy Group, which seeks to improve the lives of millions of people by transforming the industries we operate in. The Octopus Group incorporates Octopus Energy, Octopus Healthcare, Octopus Investments, Octopus Property, Octopus Ventures and Octopus Labs.

If this sounds like you then we’d love to hear from you.

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we’ll do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we’re looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

Where necessary, we sometimes use AI tools to help with parts of our hiring process, like reviewing applications or assessing responses.

We’re lucky to receive a huge amount of interest, so these tools help our recruiters manage that volume, not replace them. Ultimately, every hiring decision (for example, whether to progress your application or not) is always made by a real person in our Talent team.

If you’d like to know more about how we use your data, you can reach out to us via email at [email protected]. We’re happy to help!

About SecurlySecurly is the K-12 market leader in AI-powered student safety and wellness solutions, protecting more than 20 million students across 20,000+ schools. Our mission is to create safer, more...

BitPay is seeking an experienced and strategic Enterprise Risk & Program Manager to establish, lead, and continuously enhance the enterprise risk management (ERM) and internal audit functions for a rapidly growing regulated crypto fintech. This individual will play a critical role in safeguarding the firm’s resilience, ensuring regulatory compliance, strengthening governance, and enabling sustainable growth across digital asset products, payments, and financial services.

The successful candidate will be responsible for developing a risk-aware culture, implementing robust governance frameworks, overseeing the enterprise-wide risk management program, and delivering an independent internal audit function that provides assurance to executive management and the Board. This role requires deep expertise in financial services risk management, digital assets, regulatory compliance, operational resilience, and technology-enabled controls.

Responsibilities:

Enterprise Risk Management

• Develop, implement, and maintain the firm’s Enterprise Risk Management (ERM) framework.
• Define the firm’s risk appetite and risk tolerance statements in partnership with executive management and the Board.
• Lead enterprise-wide risk identification, assessment, monitoring, mitigation, and reporting.
• Maintain the enterprise risk register and oversee key risk indicators (KRIs).
• Complete the annual Enterprise Risk Assessment and map identified risks to the integrated internal audit plan.
• Conduct periodic enterprise risk assessments covering strategic risk, operational risk, financial risk, market risk, liquidity risk, counterparty risk, technology and cyber risk, digital asset risk, regulatory and compliance risk, third-party/vendor risk, fraud risk, business continuity and operational resilience, and other enterprise risks as they arise.
• Facilitate risk workshops and challenge business assumptions to ensure effective risk ownership.
• Monitor emerging risks within the crypto and fintech ecosystem.
• Drive Enterprise Risk and Internal Audit Committees with reporting, dashboards, and governance materials.

Internal Audit

• Build and lead an independent, risk-based internal audit function.
• Enhance the internal audit plan using a risk-based methodology.
• Partner with stakeholders to execute audits across all business functions, including:
  • Finance
  • Compliance & Risk
  • Cybersecurity
• Evaluate the effectiveness of internal controls using recognized control frameworks.
• Track and report on audit findings through remediation and validation.
• Present audit reports and recommendations to senior management and the Board Audit Committee.
• Coordinate with external auditors and regulators.

Requirements:

• At least 5 years leading enterprise risk, internal audit, governance or operational risk programs within a regulated financial services environment, preferably in the crypto industry

• Experience working with regulated fintechs, digital asset firms, banks, payment institutions, or capital markets organizations.

• Demonstrated program and project management experience leading cross-functional initiatives.

• Demonstrated experience interacting with regulators and Board committees.

• Experience with payments and money transmission

• Experience with a fintech environment and global regulatory regimes. Strong knowledge pertaining Enterprise Risk Management and COSO internal Control Framework.

• Technical knowledge pertaining to operational risk management, regulatory reporting, financial crime controls, cybersecurity, third party risk management and operational resilience.

• Strategic mindset with the ability to translate complex risks into actionable business decisions.

• Strong written and verbal communication.

• Ability to challenge constructively while maintaining collaborative relationships.

• Bachelor’s degree in Business, Risk Management and Governance, Economics,  or a related field.

• One or more professional certifications preferred, including:

  • Certified Internal Auditor (CIA)
  • Certified Information Systems Auditor (CISA)
  • Certified Anti-Money Laundering Specialist (CAMS)
  • Certified Fraud Examiner (CFE)
  • Certified Risk Manager (CRM)

What We Offer:

• Collaborate with a team of intelligent, enthusiastic individuals.
• Thrive in a rapidly expanding crypto company with global reach, where your contributions make a tangible impact.
• Work remote with a generous vacation policy, including the opportunity to take a sabbatical and select your own holidays.
• Access to continuous learning and development opportunities, supported by professional development reimbursement.
• Competitive salary package with comprehensive benefits, including fully covered medical and dental plans. We also offer telemedicine, life insurance, disability insurance, vision coverage, 401k, travel assistance, and more.
• Option to receive payment in cryptocurrency, along with a crypto match program.
• Stock option awards available to all employees.
• Home office allowance, reimbursement for internet/cell expenses, complimentary Amazon Prime and Spotify subscriptions.

IMPORTANT NOTICE: We are committed to a safe and secure hiring process. All roles and communications are shared only through our official channels and with employees of BitPay, and applications are posted via our official careers page. We will not message you via social media direct messages or websites not affiliated with BitPay to recruit or collect personal information. To protect yourself from fraud, please ensure that you are applying to BitPay through our official BitPay Career Page and take the following steps if you notice anything suspicious.

BitPay will never ask you to:

• Install remote-access tools (TeamViewer, AnyDesk, etc.)
• Share SSN or banking details before a formal, written offer from BitPay People Ops
• Interview via personal email domains, text, or messaging apps
• Pay fees, purchase equipment, or send money/crypto/gift cards for any reason

How to verify legitimate BitPay recruiting:

• Emails will come only from @bitpay.com (e.g., [email protected] or [email protected])
• Interviews are conducted via Google Meet links ending in meet.google.com
• Open roles are listed at bitpay.com/careers/

If you receive a suspicious message claiming to be BitPay:

• Do not click links or provide information
• Report as spam/phishing to your email provider
• Verify the role at www.bitpay.com/careers

BitPay is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

About the Team

OpenAI, in close collaboration with our capital partners, is embarking on a journey to build the world’s most advanced AI infrastructure ecosystem. The Stargate team is central to this mission, setting the core infra strategy and implementing this vision. From site selection to the buildout process, this team sits at the intersection of commercial, technical, strategy, and operations, interacting with teams and executives inside and outside of OpenAI.

About the Role

The New Geography and International Growth Lead will own the strategy for infrastructure expansion into new geographies, including market assessment, stakeholder engagement, and coordination across energy, policy, commercial, and other infrastructure workstreams. This role identifies and enables priority international growth opportunities while ensuring alignment with regional regulatory, operational, sustainability, and long-term infrastructure objectives.

This is an individual contributor lead role and does not have direct reports initially. The role will translate ambiguous market-entry questions into clear recommendations, identify the conditions required for OpenAI to advance in new regions, and coordinate the cross-functional work needed to turn priority geographies into executable infrastructure options.

Key Responsibilities

• Build market-entry frameworks for international infrastructure geographies, including power availability, land readiness, regulatory posture, commercial fit, and execution risk.

• Assess priority regions and countries against OpenAI’s long-term compute, energy, sustainability, policy, and operational objectives.

• Coordinate cross-functional geographic diligence with energy, policy, commercial, legal, finance, procurement, engineering, and site-readiness stakeholders.

• Lead early stakeholder mapping and engagement strategy with utilities, regulators, government entities, developers, capital partners, and other market participants.

• Translate regional findings into executive-ready recommendations, including go / no-go decisions, gating risks, required partnerships, and sequencing options.

• Identify market, regulatory, land-control, permitting, community, and operating dependencies that could affect speed, scale, cost, or strategic fit.

• Partner with energy regulatory and policy teams to align geography strategy with OpenAI’s broader external engagement and infrastructure narrative.

• Build repeatable playbooks, decision criteria, and tracking mechanisms for evaluating and activating new geographies.

Qualifications

• 8+ years in infrastructure strategy, site selection, energy, data centers, economic development, corporate development, international expansion, or related roles.

• Experience evaluating new markets or geographies for large-scale infrastructure, technology, energy, or real estate development.

• Strong understanding of how power, land, policy, permitting, commercial structure, and operating constraints shape infrastructure expansion decisions.

• Proven ability to coordinate complex cross-functional workstreams and synthesize ambiguous inputs into clear recommendations.

• Comfort operating across jurisdictions, external stakeholders, and fast-changing policy or regulatory environments.

• Excellent executive communication, analytical judgment, and documentation skills.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About Stitch Fix, Inc.

Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with advanced data science and Generative AI. As we build the future of personalized shopping, we’re equally committed to building yours.  We believe in investing in our team as much as our technology. Join us to be a trendsetter in the industry and help us redefine what’s possible for our clients, while we help you reach your full potential.

About the Role

As an HRIS Solutions Architect on the Business Systems Engineering team, you will serve as the architect and platform owner for our People Technology ecosystem. You will design, build, and operate enterprise-grade systems that power talent management, workforce analytics, and HR operations. This role requires deep technical expertise in integration architecture, data modeling, API design, and software engineering practices. You will collaborate with People & Culture,  Finance,  Platform Engineering, Data Engineering, and Application Development teams to build resilient, scalable, and AI-enabled systems.

Responsibilities:

• Architect the future of People Tech: Design scalable, AI-ready architectures that automate end-to-end HR processes and unlock new capabilities.
• Innovate with Agentic AI: Champion the exploration and implementation of AI agents and machine learning to revolutionize workflows and generate actionable insights.
• Build impactful applications: Build impactful applications using Workday Extend and develop complex integrations in Workday Studio using Java, Python, or other supported languages.
• Lead technical strategy: Partner with Enterprise Architecture to define system boundaries, data flows, and integration standards; conduct design reviews and provide technical mentorship.
• Build  scalable integrations: Design event-driven integration patterns, RESTful/SOAP APIs, and data pipelines connecting HRIS Systems across our technology ecosystem.
• Drive technical excellence: Establish integration patterns, reusable code libraries, and architectural standards; implement monitoring, logging, and alerting for all HRIS systems.
• Empower through data: Advocate for data integrity and Build data pipelines and API layers and Enterprise Analytics platforms to build resilient architectures treating data as a strategic asset.
• Ensure security & compliance: Design secure architectures using OAuth 2.0, implement RBAC and encryption, and maintain SOX compliance across all integrations.
• Drive strategic impact: Partner with cross-functional leaders to translate business pain points into technical roadmaps that support our multi-year vision.

About You

• Have 7+ years of experience in solution evaluation, design, advising on best practices, and implementation of People Technology, specifically Workday.
• Possess deep technical mastery of Workday modules (HCM, Advanced Comp, Benefits, Talent) and understand how to balance flexibility with performance.
• Are a builder at heart: You have hands-on experience with Workday Extend, Prism, and complex integrations within the HR ecosystem
• Understand modern engineering practices: Git, CI/CD pipelines, automated testing, observability tools (Datadog), and SLO/SLI-based reliability.
• Think strategically: You don’t just configure; you architect entire flows to connect complex business objectives with the right blend of technology.
• Grasp modern security: You are fluent in OAuth 2.0 and API security models to ensure every solution is compliant and robust.
• Own the outcome: You demonstrate strong project management skills, independently prioritizing tasks to navigate ambiguity and deliver high-impact results.
• Collaborate effectively: You excel at facilitating design discussions and aligning diverse stakeholders on complex technical solutions

Why you’ll love working at Stitch Fix…

• We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You’ll bring these characteristics to life in everything you do at Stitch Fix.
• We cultivate a community of diverse perspectives— all voices are heard and valued.
• We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail.
• We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
• We boldly create the future while keeping equity and sustainability at the center of all that we do.
• We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
• We offer comprehensive compensation packages and inclusive health and wellness benefits.

Compensation and Benefits

This role will receive a competitive salary, benefits, and equity. The salary for US-based employees hired into this role will be aligned with the range below, which includes our three geographic areas. A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, location, and performance. This position is eligible for an annual bonus, and new hire and ongoing grants of restricted stock units, depending on employee and company performance. In addition, the position is eligible for medical, dental, vision, and other benefits. Applicants should apply via our internal or external careers site.

Salary Range

$103,100—$172,000 USD

This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.

Please review Stitch Fix’s US Applicant Privacy Policy and Notice at Collection here: https://stitchfix.com/careers/workforce-applicant-privacy-policy

Recruiting Fraud Alert:

To all candidates: your personal information and online safety are top of mind for us.  At Stitch Fix, recruiters only direct candidates to apply through our official career pages at https://www.stitchfix.com/careers/jobs or https://web.fountain.com/c/stitch-fix.

Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from Stitch Fix, please email careers@stitchfix.com.

At Curai, we believe that access to high-quality healthcare is a fundamental human right, not a privilege. Our mission is to radically transform healthcare by harnessing the power of artificial intelligence and clinical expertise to make care more affordable, accessible, and effective for everyone.

Curai Health is an AI-powered, virtual multispecialty primary care clinic on a mission to improve access to care at scale. As the pioneer in deploying machine learning into clinical workflows, Curai Health enables its dedicated, specially trained clinicians to deliver primary care to more people at a fraction of the cost. Easy-to-use and convenient, Curai Health partners with insurers and health systems to keep patients engaged in their care over time, improving health outcomes and reducing costs.

Our company is remote-first and we consider candidates across the United States. Our corporate office is located in San Francisco. This is a Curai Health, Inc. position.

About the Manager of Clinical Operations role

The Manager, Clinical Operations is a hands-on operational leader who owns the real-time execution of Curai Health’s 24x7x365 virtual primary care clinic, operating across 50 US states plus the District of Columbia. Reporting directly to the Chief Operating Officer, this leader runs the day-to-day engine of the clinic: directly supervising the non-clinician care team, owning clinician scheduling and coverage, and driving patient queue flow and throughput against defined service level agreements.

This is an execution-first role for someone who runs toward operational problems, makes fast decisions under pressure, and holds a high bar for throughput and quality at the same time. Because Curai is an AI-first company, this leader is expected to be genuinely comfortable in AI-forward workflows — actively using AI tools to improve their own productivity and to make the entire care team more efficient. The Manager, Clinical Operations works closely with the Medical Director and clinical leadership but is independently accountable for the operational levers that keep the clinic staffed, moving, and meeting its targets. The ideal candidate thrives in a fast-paced, technology-forward environment and is energized by keeping a live clinic running smoothly.

Team Supervision (Non-Clinician Care Team)

• Directly supervise, coach, hire, onboard, and develop the non-clinician care team (medical assistants, prior authorization specialists, clinical operations specialists), setting performance expectations, quality standards, and productivity targets
• Build a positive, accountable, high-performing remote team culture, serving as the primary escalation point during operating hours, while coaching the team to adopt AI tools that raise individual and team efficiency

Clinician Scheduling & Coverage

• Own clinician scheduling and coverage planning across a 24x7x365 operation, building schedules across time zones, shifts, and visit types (async, live chat, audio-video), and managing PTO, shift swaps, and coverage gaps with clinical leadership
• Coordinate real-time staffing decisions and surge coverage, using data and AI-enabled forecasting to anticipate near- and medium-term needs and flag capacity risks

Clinic Flow, Queue Management & Throughput

• Own real-time patient queue management — monitoring, balancing, and prioritizing across visit types to meet SLAs — while driving throughput by reducing wait times, optimizing case distribution, and clearing backlogs
• Identify bottlenecks and implement process and AI-driven improvements to speed up care without sacrificing quality, making same-day staffing/prioritization calls and partnering with clinicians to keep their path clear for patient care

AI-Forward Ways of Working & Innovation

• Champion responsible, safe integration of AI tools into operational and care-team workflows, continuously identifying and rolling out AI-driven efficiencies while modeling AI use for personal productivity (reporting, analysis, communication, decision support)
• Partner with Product, Engineering, and Data Science on tooling and automation, maintaining a growth mindset to rethink how work gets done as AI capabilities evolve

Performance, Metrics & Financial Stewardship

• Develop, monitor, and report KPIs for clinic operations (SLA attainment, wait times, throughput, utilization, cost per visit), providing regular reporting and improvement recommendations to leadership
• Staff to demand within budget, stewarding labor and operational costs to support the clinic’s annual operating plan

Cross-Functional Collaboration

• Collaborate closely with the Medical Director, clinical leadership, Business Operations, and People Operations, and partner with Provider Operations on credentialing/licensing to support on-time starts and high-touch onboarding
• Build strong, respectful relationships with clinicians to support satisfaction and retention, communicating clearly across clinical and non-clinical audiences

What You’ll Need

• Bachelor’s degree required
• 5-7 years of experience in clinical or healthcare operations, including direct experience running the day-to-day operations of a clinic or medical group
• 3+ years of people leadership experience directly supervising non-clinician staff (e.g., medical assistants, prior authorization specialists, clinical operations specialists)
• Demonstrated ownership of clinician scheduling/coverage and/or real-time queue and throughput management
• Proven track record of improving operational KPIs (SLA attainment, throughput, utilization) in a fast-paced environment
• Comfort and enthusiasm working in AI-forward workflows, with a demonstrated ability to use AI tools to improve personal and team efficiency
• Comfort working in a 24x7x365 care delivery operation, including outside traditional business hours when required by the needs of the medical group
• Demonstrated success leading in a fully remote environment and collaborating cross-functionally

Preferred

• Master’s degree in healthcare administration, business, or a related field
• Experience in telehealth, virtual care, or digital health
• Experience in high-growth, rapidly scaling organizations
• Experience with workforce management and scheduling tools
• Hands-on experience deploying AI tools or automation to improve operational workflows

Salary: $140k-$150k/year

Compensation: The pay range listed for this position reflects what Curai Health reasonably and in good faith expects to pay at the time of posting. Actual base salary will depend on a variety of factors, including your qualifications and years of relevant experience.

Culture: A mission-driven team of talented colleagues who are committed to living our values, collaborating closely, and driving meaningful impact in healthcare.

Benefits:

• Comprehensive medical, dental, and vision coverage
• Flexible spending plans
• Responsible Vacation Policy
• 401k plan with employer matching
• 100% remote — work from home

Curai Health is an equal opportunity employer and is deeply committed to building a diverse and inclusive workforce. In keeping with our beliefs and values, no employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital or domestic partner status, sexual orientation, gender identity, disability status, veteran status, or any other legally protected characteristic. To promote an equitable and bias-free workplace, we set competitive compensation packages for each position and do not negotiate on our offers. We are looking for mission-driven teammates who embody our core values and appreciate our transparent approach.

Beware of job scam fraudsters! Our company uses @curai.com email addresses exclusively. We do not conduct interviews via text or instant message and we do not ask candidates to download software, to purchase equipment through us, or to provide sensitive personally identifiable information such as bank account or social security numbers. If you have been contacted by someone claiming to be from Curai from a different domain about a job offer, please report it as potential job fraud to law enforcement and contact us at [email protected].

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Thanks for your interest in Oklo!  We are searching for a Head of Isotopes Supply Chain to join our Isotopes team.

Position Description

Oklo Isotopes is hiring a Head of Isotopes Supply Chain to own one of the hardest problems in our business: moving radioactive products that lose value by the hour through a thin, unforgiving carrier network, and doing it so reliably that customers build their operations around us. Many of our products are perishable; a day lost in transit is product lost forever. This is not a freight-desk role. It is a design-and-own role for a capability we consider a moat

This person will own radioactive packaging, carrier and route qualification, shipment execution, and contingency planning across the division. They will build the Class 7 shipping capability: packaging selection and licensing, trained hazmat personnel, classification and documentation, qualified carriers and routes, and the redundancy that turns a fragile chain into a dependable one. They will also carry logistics requirements into our biggest decisions, including facility siting and design. Success means produced activity becomes delivered revenue, customers experience us as the most dependable shipper in the industry, and logistics constraints are designed into our plans rather than discovered after them.

Location: Santa Clara, CA or site-based, with regular travel to our facilities, carriers, and customers.

Specific responsibilities may include:

• Own end-to-end logistics for radioactive products: packaging, classification, documentation, tendering, carrier management, delivery confirmation, and returns.
• Build and qualify the Class 7 network: Type A and Type B packaging programs, carrier and route qualification, specialized couriers and air-cargo partners, and station-level acceptance.
• Design redundancy: backup routes, backup carriers, and recovery playbooks for missed pickups, refused tenders, and in-transit failures on time-critical shipments.
• Own trained hazmat shipping personnel, procedures, and compliance across our sites.
• Carry logistics requirements into facility siting, production scheduling, and customer commitments, so that transit time and route risk are priced into every decision.
• Build relationships with the small set of carriers, brokers, and handlers that accept radioactive material, and make Oklo their favorite customer.
• Measure and publish delivery performance, and drive it toward industry-leading on-time, in-full delivery.

Minimum Qualifications:

• 8+ years in logistics or transportation of dangerous goods, with direct experience shipping Class 7 radioactive material by road and air.
• Working knowledge of DOT, IATA, and NRC transport requirements, package types, and shipper responsibilities.
• Demonstrated experience building or running a time-critical shipping operation, ideally for perishable or short-shelf-life products.
• Experience qualifying and managing carriers, couriers, and freight partners in a thin-capacity network.
• Strong written and verbal communication skills, including customer-facing communication under pressure.

Bonus Qualifications:

• Experience shipping radiopharmaceuticals, medical isotopes, or sealed sources.
• Hazmat or dangerous goods certifications (for example, DOT hazmat, IATA DG).
• Experience informing facility siting or network design decisions with logistics analysis.
• Experience standing up logistics operations in a startup or fast-growth environment.

Competencies

We are looking for a Head of Logistics that is:

• An owner of outcomes: judged by delivered shipments, not by tendered ones.
• Deeply practical about regulated transport: someone who knows what actually happens at a cargo station at 5 a.m., not only what the regulation says.
• A designer of systems and playbooks, not a heroic firefighter, though capable of firefighting when it counts.
• Calm and decisive on time-critical failures, with customers kept informed rather than surprised.
• Comfortable with direct communication, candid feedback, regulatory complexity, shifting priorities, and regular travel.
• Passionate about clean energy
• Passionate about making advanced fission a reality
• Willing and able to learn quickly
• Eager to work on a dynamic team, receive constructive feedback, and grow with us
• Willing to think differently and do things in new ways
• Comfortable in a fast-paced, highly iterative startup environment
• Excited to think creatively, critically, and reflectively about the problems they are solving, while not leaning only on what has been done before
• Willing to propose novel and creative solutions to technical problems
• An excellent writer who can write in modern active voice, so make your cover letter compelling and write it well!
• Able to communicate technical content and results verbally

Who you are:

A startup person: You aren’t driven by titles or hierarchy, and prefer efficiency to excess process. You don’t need or expect to have a lot of guidance but you enjoy working in a fast-paced team. If you prefer the culture and feel of a large organization, that is great, but you likely won’t enjoy working with us! There is plenty of important work and plenty of good opportunities with organizations like that.

Motivated: You are self-motivated. You bring an enthusiasm to the team, and imbue a sense of passion that goes beyond clocking in and clocking out. This isn’t about a fake or arbitrary “pieces of flair” mentality or lack of work-life balance! It is about being a part of the vision and feeling a part of reaching team goals.

A team-player: Oklo genuinely is a team. We aren’t about taking credit for ourselves, and we aren’t about pushing blame to others. We do incredible things because we work as a team.

An excellent communicator: We need a person who is not only technically competent but also a clear and upbeat communicator.

Creative: Being creative means that when things fall outside clear scopes or processes or problems arise without clear solutions, you are able to identify it as well as invent ways to solve a problem or fill a need without micromanagement. The successful person in this job will not only be creative, but also enjoy being creative and solving open-ended problems which may change day-by-day.

Detail-oriented: This focus is a big part of excellence, consistency, and quality. Excellent grammar and spelling matter for both good communication as well as the image of the company that we put forward.

About Oklo travel requirements:

Oklo requires remote employees to travel to headquarters (Santa Clara, CA) twice a quarter annually, based on business or team needs, including attendance at team meetings, off-sites, and other company events or gatherings. For the first two weeks of onboarding, employees are required to be in person at headquarters in Santa Clara, CA. This role will also have frequent travel to our facilities, carriers, and customers.

About Oklo compensation:

Salary: $180,000-$230,000

Oklo offers flexible time off, equity, bonuses, competitive pay, 401(k), health insurance (with employer contribution), HSA, FSA, flexible work hours, wellness credits, and other benefits.

This position may involve access to information subject to U.S. export control laws. Only applicants who meet the definition of a U.S. person under applicable laws may be eligible.

About Oklo Inc.: Oklo Inc. is developing fast fission power plants to deliver clean, reliable, and affordable energy at scale; establishing a domestic supply chain for critical radioisotopes; and advancing nuclear fuel recycling to convert nuclear waste into clean energy. Oklo was the first to receive a site use permit from the U.S. Department of Energy for a commercial advanced fission plant, was awarded fuel material from Idaho National Laboratory, and submitted the first custom combined license application for an advanced reactor to the U.S. Nuclear Regulatory Commission. Oklo is also developing advanced fuel recycling technologies in collaboration with the U.S. Department of Energy and U.S. National Laboratories.

#CHOP: Oklo’s Values

Collaboration: We go further, together. We bring diverse perspectives, listen actively, and build trust through transparency and respect. We work across disciplines, sharing ownership to turn complex challenges into shared successes.

Humility: We are team players who act for the good of the company and for the world. We are focused on our mission, not personal recognition.

Ownership: We take pride in what we do and how we do it. We are proactive in finding solutions and see tasks through  to completion. We are committed to delivering on our promises to provide clean, reliable, and affordable energy.

Pathfinding: We chart new ground where no path exists by approaching challenges with curiosity, courage, and creativity while navigating ambiguity.

Candidates should be aware that employment may be contingent upon successful completion of a drug screening, and employees may be subject to drug testing at any time in accordance with company policy and applicable laws.

Recruitment Fraud Disclaimer

Oklo is aware of recent recruitment fraud attempts targeting job seekers. Please be cautious of anyone claiming to represent Oklo who does not contact you from an official Oklo email address.

All legitimate communications from our recruiting team— including application updates, interview requests, and job offers — will come exclusively from an @oklo.com email. Oklo will never ask for sensitive personal information, payments, or account credentials during the hiring process.

If you receive suspicious outreach or have concerns about the authenticity of any communication claiming to be from Oklo, please contact us through the official channels listed on our website.

At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members.