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Partners with enterprise customers to design, build, deploy, and optimize AI agents that solve complex operational workflows across voice, chat, email, and back-office systems.
Forward Deployed Engineer (FDE)
ABOUT Wonderful
Wonderful enables enterprises to build, test, deploy, and monitor AI agents for their most complex needs, serving customers and employees seamlessly across voice, chat, email, and back-office systems in any language or cultural context.
As a Forward Deployed Engineer (FDE) at Wonderful, youâll solve high-impact, real-world problems alongside enterprise customers and own work from first principles through production outcomes.
Youâll work directly with customers to understand critical workflows, design AI-driven solutions, and deploy agents that operate reliably in production. Youâll own projects end-to-end from problem definition and system design to launch and iteration - and be accountable for real business impact.
This is a hands on-generalist rolefor engineers who enjoy navigating ambiguity, learning quickly, and working across systems while partnering with enterprises as they become AI-driven organizations.
Partner with customers to understand operational challenges and success criteria
Translate open-ended problems into clear technical designs and implementations
Build AI agents that integrate with customer systems and perform real tasks
Own deployments, including reliability, performance, and continuous improvement
Test with real data, measure outcomes, and iterate based on results
Collaborate with Product & Engineering to ship high-quality solutions
Contribute to tools, documentation, and best practices that scale customer delivery
5+ years of experience in software engineering or technical problem-solving roles
Strong fundamentals in software design, system thinking
Experience working across systems, integrations, and data flows
Comfort working directly with customers and owning ambiguous problems
Clear communication skills and a strong ownership mindset
Curiosity and interest in building AI-powered systems that work in practice
Experience in forward-deployed, solutions engineering, or customer-facing roles
Exposure to AI agents, automation, or conversational systems
Experience operating and improving production systems
Deploys and manages AI agent systems for enterprise customers, owning projects from design through production monitoring and iteration.
Forward Deployed Engineer (FDE)
ABOUT Wonderful
Wonderful enables enterprises to build, test, deploy, and monitor AI agents for their most complex needs, serving customers and employees seamlessly across voice, chat, email, and back-office systems in any language or cultural context.
As a Forward Deployed Engineer (FDE) at Wonderful, youâll solve high-impact, real-world problems alongside enterprise customers and own work from first principles through production outcomes.
Youâll work directly with customers to understand critical workflows, design AI-driven solutions, and deploy agents that operate reliably in production. Youâll own projects end-to-end from problem definition and system design to launch and iteration - and be accountable for real business impact.
This is a hands on-generalist rolefor engineers who enjoy navigating ambiguity, learning quickly, and working across systems while partnering with enterprises as they become AI-driven organizations.
Partner with customers to understand operational challenges and success criteria
Translate open-ended problems into clear technical designs and implementations
Build AI agents that integrate with customer systems and perform real tasks
Own deployments, including reliability, performance, and continuous improvement
Test with real data, measure outcomes, and iterate based on results
Collaborate with Product & Engineering to ship high-quality solutions
Contribute to tools, documentation, and best practices that scale customer delivery
5+ years of experience in software engineering or technical problem-solving roles
Strong fundamentals in software design, system thinking
Experience working across systems, integrations, and data flows
Comfort working directly with customers and owning ambiguous problems
Clear communication skills and a strong ownership mindset
Curiosity and interest in building AI-powered systems that work in practice
Experience in forward-deployed, solutions engineering, or customer-facing roles
Exposure to AI agents, automation, or conversational systems
Experience operating and improving production systems
Designs and deploys AI-driven solutions to solve business problems, optimize workflows, and improve efficiency across functional teams.
Build and deploy LLM-powered applications, agentic workflows, and AI solutions for enterprise clients using frontier models and coding agents.
We Elevate. Digitally.
SQLI is a European leader in digital transformation and customer experience, helping major international brands drive growth through technology. From strategy to implementation, we design and deliver high-performance architectures and engaging digital experiences by combining advanced technologies, proven methodologies, and deep technical expertise.
With 2,200 people across 12 countries, weâre looking for passionate individuals who share our values: Creative Spirit, Commitment, and Forward Thinking.
About the role
The AI Engineer is the build engine of our AI practice. You turn business requirements into working AI solutions, fast, using coding agents and frontier models, then take the ones that prove their worth into production with the security, compliance, and reliability that enterprise clients demand.
This is not a model-training role. We are not building or fine-tuning models from scratch. You build agentic workflows and LLM-powered applications on top of frontier models, wire them into real enterprise systems, and make them safe to run.
You will work as part of the delivery team alongside consultants, business analysts, and architects. The consultant carries the client relationship and the architect owns the hard architectural calls. You own the build and you make real engineering decisions, not just execute someone elseâs spec. You are proactive about spotting better ways to build, and trusted to deliver without close supervision.
What you will do
Use coding agents to prototype AI solutions quickly against real client requirements, so the team can validate value before committing to a full build
Build, deploy, and maintain LLM-powered applications and agents that align with enterprise architecture principles and standards, with evaluation, monitoring, and token tracking in place from day one
Set up MCP connectors and permissions against client systems, taking real care over data handling, access control, and what an agent is and is not allowed to do
Build production solutions that meet client security requirements and European data protection obligations, including GDPR. This is not optional and not an afterthought
Collaborate with consultants, business analysts, and architects to break business requirements down into solutions that are feasible, maintainable, and safe
Create reusable AI assets and accelerators for the practice, including skills, plugins, and MCP servers that make future engagements faster
Support Data & AI teams with best practices around AI-assisted development, documentation, and automation, and coach less experienced colleagues on agentic build patterns and security standards
Document deployment, upgrade paths, and maintenance so SQLI and our clients can own what you build after handover
Proven experience with AI-assisted development. You have shipped something real with Claude or another agent platform, not just followed tutorials
Strong TypeScript and/or Python for agentic glue code, custom MCP work, and evaluation
Experience building RAG applications
Hands-on with creating and using agent plugins, skills, and MCP servers for repeatable agentic workflows
Skilled at engineering the prompts and context that let agents do work as autonomously as is safe and sensible
Solid grasp of security, access control, and data protection (including GDPR) when building systems that act against real client data with real permissions
Experience setting up CI/CD pipelines and automation
Able to take a prototype through to a production-grade build, not just one or the other
Strong collaboration and communication skills, ideally from an agency or consulting setting
Proactive and autonomous, able to spot opportunities, make sound engineering decisions, and own delivery rather than wait to be told how to build
Business-level English, able to understand business requirements directly from clients and communicate clearly in calls and in writing
Nice to have
Familiar with Microsoft Azure, particularly Azure AI infrastructure, as our primary cloud for production AI
Hands-on with Anthropicâs managed agent infrastructure (Claude managed agents, the agents API)
Prior work on evaluation methods for LLM outputs
Experience in e-commerce, or from an AI, agentic, or workflow automation background
Comfortable presenting technical work and learnings to a non-engineering audience
How we will work together
You will report into the Data & AI service line leadership and work as part of client delivery teams across the service line and the wider SQLI group. The role is primarily billable client work. You will occasionally join client sessions for technical depth, but the consultant carries the relationship. We are looking for someone who can own technical decisions on the build, not only execute, with room to grow toward an AI Architect track as the practice scales.
How to apply
Send a short note covering:
One thing you have built recently with Claude Code or a Claude-based agent, with a link if possible
How you would take an agent that touches real client systems from a quick prototype to something safe to run in production
Your notice period and earliest start date
Why youâll love working at SQLI?
Builds and deploys LLM-powered applications and agentic workflows for enterprise clients, handling production deployment, security, and system integration.
We Elevate. Digitally.
SQLI is a European leader in digital transformation and customer experience, helping major international brands drive growth through technology. From strategy to implementation, we design and deliver high-performance architectures and engaging digital experiences by combining advanced technologies, proven methodologies, and deep technical expertise.
With 2,200 people across 12 countries, weâre looking for passionate individuals who share our values: Creative Spirit, Commitment, and Forward Thinking.
About the role
The AI Engineer is the build engine of our AI practice. You turn business requirements into working AI solutions, fast, using coding agents and frontier models, then take the ones that prove their worth into production with the security, compliance, and reliability that enterprise clients demand.
This is not a model-training role. We are not building or fine-tuning models from scratch. You build agentic workflows and LLM-powered applications on top of frontier models, wire them into real enterprise systems, and make them safe to run.
You will work as part of the delivery team alongside consultants, business analysts, and architects. The consultant carries the client relationship and the architect owns the hard architectural calls. You own the build and you make real engineering decisions, not just execute someone elseâs spec. You are proactive about spotting better ways to build, and trusted to deliver without close supervision.
What you will do
Use coding agents to prototype AI solutions quickly against real client requirements, so the team can validate value before committing to a full build
Build, deploy, and maintain LLM-powered applications and agents that align with enterprise architecture principles and standards, with evaluation, monitoring, and token tracking in place from day one
Set up MCP connectors and permissions against client systems, taking real care over data handling, access control, and what an agent is and is not allowed to do
Build production solutions that meet client security requirements and European data protection obligations, including GDPR. This is not optional and not an afterthought
Collaborate with consultants, business analysts, and architects to break business requirements down into solutions that are feasible, maintainable, and safe
Create reusable AI assets and accelerators for the practice, including skills, plugins, and MCP servers that make future engagements faster
Support Data & AI teams with best practices around AI-assisted development, documentation, and automation, and coach less experienced colleagues on agentic build patterns and security standards
Document deployment, upgrade paths, and maintenance so SQLI and our clients can own what you build after handover
Proven experience with AI-assisted development. You have shipped something real with Claude or another agent platform, not just followed tutorials
Strong TypeScript and/or Python for agentic glue code, custom MCP work, and evaluation
Experience building RAG applications
Hands-on with creating and using agent plugins, skills, and MCP servers for repeatable agentic workflows
Skilled at engineering the prompts and context that let agents do work as autonomously as is safe and sensible
Solid grasp of security, access control, and data protection (including GDPR) when building systems that act against real client data with real permissions
Experience setting up CI/CD pipelines and automation
Able to take a prototype through to a production-grade build, not just one or the other
Strong collaboration and communication skills, ideally from an agency or consulting setting
Proactive and autonomous, able to spot opportunities, make sound engineering decisions, and own delivery rather than wait to be told how to build
Business-level English, able to understand business requirements directly from clients and communicate clearly in calls and in writing
Nice to have
Familiar with Microsoft Azure, particularly Azure AI infrastructure, as our primary cloud for production AI
Hands-on with Anthropicâs managed agent infrastructure (Claude managed agents, the agents API)
Prior work on evaluation methods for LLM outputs
Experience in e-commerce, or from an AI, agentic, or workflow automation background
Comfortable presenting technical work and learnings to a non-engineering audience
How we will work together
You will report into the Data & AI service line leadership and work as part of client delivery teams across the service line and the wider SQLI group. The role is primarily billable client work. You will occasionally join client sessions for technical depth, but the consultant carries the relationship. We are looking for someone who can own technical decisions on the build, not only execute, with room to grow toward an AI Architect track as the practice scales.
How to apply
Send a short note covering:
One thing you have built recently with Claude Code or a Claude-based agent, with a link if possible
How you would take an agent that touches real client systems from a quick prototype to something safe to run in production
Your notice period and earliest start date
Why youâll love working at SQLI?
Builds and deploys LLM-powered applications and agentic workflows for enterprise clients, handling architecture, security, and production integration.
We Elevate. Digitally.
SQLI is a European leader in digital transformation and customer experience, helping major international brands drive growth through technology. From strategy to implementation, we design and deliver high-performance architectures and engaging digital experiences by combining advanced technologies, proven methodologies, and deep technical expertise.
With 2,200 people across 12 countries, weâre looking for passionate individuals who share our values: Creative Spirit, Commitment, and Forward Thinking.
About the role
The AI Engineer is the build engine of our AI practice. You turn business requirements into working AI solutions, fast, using coding agents and frontier models, then take the ones that prove their worth into production with the security, compliance, and reliability that enterprise clients demand.
This is not a model-training role. We are not building or fine-tuning models from scratch. You build agentic workflows and LLM-powered applications on top of frontier models, wire them into real enterprise systems, and make them safe to run.
You will work as part of the delivery team alongside consultants, business analysts, and architects. The consultant carries the client relationship and the architect owns the hard architectural calls. You own the build and you make real engineering decisions, not just execute someone elseâs spec. You are proactive about spotting better ways to build, and trusted to deliver without close supervision.
What you will do
Use coding agents to prototype AI solutions quickly against real client requirements, so the team can validate value before committing to a full build
Build, deploy, and maintain LLM-powered applications and agents that align with enterprise architecture principles and standards, with evaluation, monitoring, and token tracking in place from day one
Set up MCP connectors and permissions against client systems, taking real care over data handling, access control, and what an agent is and is not allowed to do
Build production solutions that meet client security requirements and European data protection obligations, including GDPR. This is not optional and not an afterthought
Collaborate with consultants, business analysts, and architects to break business requirements down into solutions that are feasible, maintainable, and safe
Create reusable AI assets and accelerators for the practice, including skills, plugins, and MCP servers that make future engagements faster
Support Data & AI teams with best practices around AI-assisted development, documentation, and automation, and coach less experienced colleagues on agentic build patterns and security standards
Document deployment, upgrade paths, and maintenance so SQLI and our clients can own what you build after handover
Proven experience with AI-assisted development. You have shipped something real with Claude or another agent platform, not just followed tutorials
Strong TypeScript and/or Python for agentic glue code, custom MCP work, and evaluation
Experience building RAG applications
Hands-on with creating and using agent plugins, skills, and MCP servers for repeatable agentic workflows
Skilled at engineering the prompts and context that let agents do work as autonomously as is safe and sensible
Solid grasp of security, access control, and data protection (including GDPR) when building systems that act against real client data with real permissions
Experience setting up CI/CD pipelines and automation
Able to take a prototype through to a production-grade build, not just one or the other
Strong collaboration and communication skills, ideally from an agency or consulting setting
Proactive and autonomous, able to spot opportunities, make sound engineering decisions, and own delivery rather than wait to be told how to build
Business-level English, able to understand business requirements directly from clients and communicate clearly in calls and in writing
Nice to have
Familiar with Microsoft Azure, particularly Azure AI infrastructure, as our primary cloud for production AI
Hands-on with Anthropicâs managed agent infrastructure (Claude managed agents, the agents API)
Prior work on evaluation methods for LLM outputs
Experience in e-commerce, or from an AI, agentic, or workflow automation background
Comfortable presenting technical work and learnings to a non-engineering audience
How we will work together
You will report into the Data & AI service line leadership and work as part of client delivery teams across the service line and the wider SQLI group. The role is primarily billable client work. You will occasionally join client sessions for technical depth, but the consultant carries the relationship. We are looking for someone who can own technical decisions on the build, not only execute, with room to grow toward an AI Architect track as the practice scales.
How to apply
Send a short note covering:
One thing you have built recently with Claude Code or a Claude-based agent, with a link if possible
How you would take an agent that touches real client systems from a quick prototype to something safe to run in production
Your notice period and earliest start date
Why youâll love working at SQLI?
Designs, builds, and deploys AI agents and automation workflows to streamline operational processes across business teams using LLMs and Python.
DeepIntent is leading the healthcare advertising industry with data-driven solutions built for the future. From day one, our mission has been to improve patient outcomes through the artful use of advertising, data science, and real-world clinical data. For more information visit, www.DeepIntent.com.
What Youâll Do:
We are looking for an Applied AI Engineer to embed directly with our US commercial and operational teams building a human and agentic âoperating systemâ that powers how we work as a company. In this role, you will be a builder and a problem-solver â someone who translates day-to-day operational pain points into practical AI agent and automation solutions that free up capacity for higher-value work.
This is an ideal role for someone who is passionate about applied AI, comfortable working across business and technical teams, and excited to see their work make an immediate and measurable impact.
Build & Deploy AI Agents and Automations
Partner with Business Teams
Maintain & Document
Who You Are
DeepIntent is proud to offer a competitive compensation package inclusive of a base salary range of $105,000 -$120,000. The base salary range takes into consideration each candidates skills, experience and qualifications. In addition, we offer an annualized bonus plan and competitive benefits as well as many other company offerings.
We believe great work starts with great support. Thatâs why DeepIntent offers a competitive, holistic benefits package designed to empower you both professionally and personally.
Hereâs what you can expect when you join our team based in the US: Competitive base salary plus performance based bonus or commission, comprehensive medical, dental, and vision insurance, 401K match program, Unlimited PTO policy and paid holidays, remote friendly culture with flexible work options, career development and advanced education support, WFH and internet stipends, plus many more perks and benefits!
Hereâs what you can expect when you join our team based in India:Â Competitive base salary plus performance based bonus, comprehensive medical insurance, and paid holidays. Hybrid-friendly culture with flexible work options, professional development reimbursement, WiFi reimbursement and health and wellness allowance plus many more perks and benefits!
Hereâs what you can expect when you join our team based in Europe: Competitive base salary plus performance-based bonus, comprehensive medical insurance, and flexible PTO. Hybrid-friendly culture with flexible work options, professional development reimbursement, WiFi reimbursement, and parental leave plus many more perks and benefits!
DeepIntent is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. DeepIntent is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex (including pregnancy, childbirth and related medical conditions), parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, immigration status, or any other status protected under applicable federal, state and local laws. If you have a disability or special need that requires accommodation, please let us know in advance. DeepIntentâs commitment to providing equal employment opportunities extends to all aspects of employment, including job assignment, compensation, discipline and access to benefits and training.
CCPA Notice: If you are a California resident applying for a role at DeepIntent, we may collect personal information as part of the application process in accordance with the California Consumer Privacy Act (CCPA). To learn more about the categories of information we collect and your rights, please contact PeopleOps@deepintent.com to see our full Applicant Privacy Notice.
Designs, builds, and deploys AI agents and automation solutions to streamline business workflows across commercial and operational teams.
DeepIntent is leading the healthcare advertising industry with data-driven solutions built for the future. From day one, our mission has been to improve patient outcomes through the artful use of advertising, data science, and real-world clinical data. For more information visit, www.DeepIntent.com.
What Youâll Do:
We are looking for an Applied AI Engineer to embed directly with our US commercial and operational teams building a human and agentic âoperating systemâ that powers how we work as a company. In this role, you will be a builder and a problem-solver â someone who translates day-to-day operational pain points into practical AI agent and automation solutions that free up capacity for higher-value work.
This is an ideal role for someone who is passionate about applied AI, comfortable working across business and technical teams, and excited to see their work make an immediate and measurable impact.
Build & Deploy AI Agents and Automations
Partner with Business Teams
Maintain & Document
Who You Are
DeepIntent is proud to offer a competitive compensation package inclusive of a base salary range of $105,000 -$120,000. The base salary range takes into consideration each candidates skills, experience and qualifications. In addition, we offer an annualized bonus plan and competitive benefits as well as many other company offerings.
We believe great work starts with great support. Thatâs why DeepIntent offers a competitive, holistic benefits package designed to empower you both professionally and personally.
Hereâs what you can expect when you join our team based in the US: Competitive base salary plus performance based bonus or commission, comprehensive medical, dental, and vision insurance, 401K match program, Unlimited PTO policy and paid holidays, remote friendly culture with flexible work options, career development and advanced education support, WFH and internet stipends, plus many more perks and benefits!
Hereâs what you can expect when you join our team based in India:Â Competitive base salary plus performance based bonus, comprehensive medical insurance, and paid holidays. Hybrid-friendly culture with flexible work options, professional development reimbursement, WiFi reimbursement and health and wellness allowance plus many more perks and benefits!
Hereâs what you can expect when you join our team based in Europe: Competitive base salary plus performance-based bonus, comprehensive medical insurance, and flexible PTO. Hybrid-friendly culture with flexible work options, professional development reimbursement, WiFi reimbursement, and parental leave plus many more perks and benefits!
DeepIntent is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. DeepIntent is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex (including pregnancy, childbirth and related medical conditions), parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, immigration status, or any other status protected under applicable federal, state and local laws. If you have a disability or special need that requires accommodation, please let us know in advance. DeepIntentâs commitment to providing equal employment opportunities extends to all aspects of employment, including job assignment, compensation, discipline and access to benefits and training.
CCPA Notice: If you are a California resident applying for a role at DeepIntent, we may collect personal information as part of the application process in accordance with the California Consumer Privacy Act (CCPA). To learn more about the categories of information we collect and your rights, please contact PeopleOps@deepintent.com to see our full Applicant Privacy Notice.
Designs, builds, and deploys AI agents and automation solutions to streamline operational workflows across commercial teams using LLMs and Python.
DeepIntent is leading the healthcare advertising industry with data-driven solutions built for the future. From day one, our mission has been to improve patient outcomes through the artful use of advertising, data science, and real-world clinical data. For more information visit, www.DeepIntent.com.
What Youâll Do:
We are looking for an Applied AI Engineer to embed directly with our US commercial and operational teams building a human and agentic âoperating systemâ that powers how we work as a company. In this role, you will be a builder and a problem-solver â someone who translates day-to-day operational pain points into practical AI agent and automation solutions that free up capacity for higher-value work.
This is an ideal role for someone who is passionate about applied AI, comfortable working across business and technical teams, and excited to see their work make an immediate and measurable impact.
Build & Deploy AI Agents and Automations
Partner with Business Teams
Maintain & Document
Who You Are
DeepIntent is proud to offer a competitive compensation package inclusive of a base salary range of $105,000 -$120,000. The base salary range takes into consideration each candidates skills, experience and qualifications. In addition, we offer an annualized bonus plan and competitive benefits as well as many other company offerings.
We believe great work starts with great support. Thatâs why DeepIntent offers a competitive, holistic benefits package designed to empower you both professionally and personally.
Hereâs what you can expect when you join our team based in the US: Competitive base salary plus performance based bonus or commission, comprehensive medical, dental, and vision insurance, 401K match program, Unlimited PTO policy and paid holidays, remote friendly culture with flexible work options, career development and advanced education support, WFH and internet stipends, plus many more perks and benefits!
Hereâs what you can expect when you join our team based in India:Â Competitive base salary plus performance based bonus, comprehensive medical insurance, and paid holidays. Hybrid-friendly culture with flexible work options, professional development reimbursement, WiFi reimbursement and health and wellness allowance plus many more perks and benefits!
Hereâs what you can expect when you join our team based in Europe: Competitive base salary plus performance-based bonus, comprehensive medical insurance, and flexible PTO. Hybrid-friendly culture with flexible work options, professional development reimbursement, WiFi reimbursement, and parental leave plus many more perks and benefits!
DeepIntent is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. DeepIntent is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex (including pregnancy, childbirth and related medical conditions), parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, immigration status, or any other status protected under applicable federal, state and local laws. If you have a disability or special need that requires accommodation, please let us know in advance. DeepIntentâs commitment to providing equal employment opportunities extends to all aspects of employment, including job assignment, compensation, discipline and access to benefits and training.
CCPA Notice: If you are a California resident applying for a role at DeepIntent, we may collect personal information as part of the application process in accordance with the California Consumer Privacy Act (CCPA). To learn more about the categories of information we collect and your rights, please contact PeopleOps@deepintent.com to see our full Applicant Privacy Notice.
Builds and ships AI features end-to-end, from prompt design and agent workflows to production optimization and debugging across the full ML stack.
A1 is building a proactive AI smart assistant for everyday users to bring intelligence to conversations, errands, organising and workflows.
Our product focuses on achieving high reliability for long-running workflows, persistent context, and real-world task completion. The system must handle multi-step reasoning, interact with external tools, and remain reliable despite non-deterministic model behavior.
As an Applied AI Engineer, you will turn model capabilities into real product behavior. You will own problems end-to-end, from shaping model behavior, to building the systems around it, to ensuring it performs reliably in production.
This role sits at the intersection of machine learning, systems, and product, focusing on making AI actually work for users, not just in demos, but in real-world usage.
ĂÂBuild and ship AI features end-to-end (model â system â user experience)
Design and iterate on prompts, tools, memory, and agent workflows
Turn raw model outputs into structured, reliable, and predictable behaviors
Debug issues across the full stack (model, orchestration, infra, UX)
Optimize for latency, cost, and production reliability
Develop lightweight evaluation frameworks to measure real-world performance
Work closely with product and engineering to translate ambiguous problems into working systems
Python
PyTorch / JAX
LLMs (OpenAI-style APIs, LLaMA, Qwen, etc.)
Inference / serving (e.g. vLLM)
Vector DB
Strong foundation in machine learning and modern neural network architectures.
Hands-on experience with training, fine-tuning, or deploying ML models
Ability to write clean, production-quality code
Comfort working across abstraction layers (model â infra â product)
Strong problem-solving skills in ambiguous, fast-moving environments
Bias toward shipping, iteration, and continuous improvement
ML models in production meet expected accuracy, latency, and reliability targets.
Production issues are identified quickly, debugged effectively, and root causes addressed.
Data pipelines, training loops, and inference systems are robust, reproducible, and maintainable.
Collaborates effectively with engineers, product, and research teams to deliver reliable ML-powered features.
Iterations on models and systems are driven by real-world signals and measurable improvements.
The best products today in the world were built by small, world class teams. We make decisions collectively, move at rapid speed, striking a balance between shipping high quality work and learning. Joining our team requires the ability to bring structure, exercise judgment, and execute independently. Our goal is to put in hands of our users a truly magical AI product.
ĂÂIf there appears to be a fit, we'll reach to schedule 3, but no more than 4 interviews.
Applications are evaluated by our technical team members. Interviews will be conducted via virtual meetings and/or onsite.
We value transparency and efficiency, so expect a prompt decision. If you've demonstrated the exceptional skills and mindset we're looking for, we'll extend an offer to join us. This isn't just a job offer; it's an invitation to be part of a team that's bringing AI to have practical benefits to billions globally.
Builds software automations and AI-powered workflows to reduce manual work and improve team productivity across the organization.
Establishes AI governance frameworks, manages approved AI tools across the organization, drives adoption, tracks metrics, and leads employee training on responsible AI use.
At NiCE, we donât limit our challenges. We challenge our limits. Always. Weâre ambitious. Weâre game changers. And we play to win. We set the highest standards and execute beyond them. And if youâre like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, whatâs the role all about? We are seeking a highly organized AI Analyst to join our IT organization under the Internal AI Transformation pillar. In this role, you will be responsible for establishing governance frameworks, driving adoption, and ensuring effective and responsible use of everyday AI tools across the organization.
You will play a key role in shaping how AI is utilized internally - creating standards, managing processes, and enabling employees to maximize the value of approved AI solutions while maintaining control, compliance, and efficiency.
How will you make an impact? You will drive enterprise-wide AI governance by building structured processes, improving visibility, and ensuring consistent and scalable AI adoption across all business units.
AI Governance & Standards
AI Tools Management, support & Allocation
Adoption, Metrics & Cost Control
Training & Enablement
Cross-Organizational Impact
Have you got what it takes?
Education & Experience:
Skills & Competencies:
Why Join Us?
At NiCE, we donât just connect systemsâwe connect people, platforms, and possibilities. In this role, youâll be at the heart of driving product unification, governance, and go-to-market alignment across a mission-critical platform. Youâll join a team that breaks down silos and enables seamless customer experiences across our product ecosystem.
If you are a strategic thinker, a collaborative leader, and passionate about delivering cross-platform value, this is your opportunity to shape the future of customer experience with NiCE.
Whatâs in it for you?
Join an ever-growing, market disrupting, global company where the teams â comprised of the best of the best â work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!
Enjoy NiCE-FLEX!
At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 11087
Reporting into: Director, IT Projects and Planning
Role Type: Individual Contributor
About NiCE
NICEâŻLtd. (NASDAQ: NICE)âŻsoftware products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,âŻfight financial crimeâŻand ensure public safety.âŻEvery day, NiCE software managesâŻmore thanâŻ120 million customer interactions and monitorsâŻ3+âŻbillion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Builds internal AI agents and knowledge systems to enable the GTM organization to produce marketing artifacts at scale while maintaining brand consistency and quality.
Most product marketing job descriptions youâll read this week were written for the world before generative AI ate content production. This one wasnât.
Product marketing at Sift is being rebuilt around a thesis: the highest-leverage thing a modern PMM can do is not personally write the pitch deck, the launch one-pager, or the competitive battlecard. Itâs to build the knowledge systems, agents, and workflows that let the rest of the GTM org produce those artifacts at disproportionate throughput while maintaining our voice, our positioning, and grounded in the most current truth we have about ourselves, our market, and our buyers.
Weâre hiring a Product Marketing Manager, someone whose primary craft is building. Youâll work horizontally across all four of Siftâs product lines in service of our existing PMMs and the broader Marketing, Sales, and CS organizations.
If youâve already shipped an internal agent on Glean, Claude, custom GPTs, or anywhere else and you can talk fluently about why your evals matter more than your prompts, keep reading.
Build the source-of-truth substrate. Audit, organize, and unify what Sift knows about its products, competitors, ICP segments, sales motion, win/loss patterns, and customer language. Decide what lives where, what gets retired, what needs to be created, and what needs to be made machine-readable instead of just human-readable.
Ship internal agents that move the needle. Identify the GTM workflows where an agent saves the most hours per week or unlocks the most consistency: competitive Q&A for AEs, first-pass launch briefs, draft messaging for new campaigns, RFP support and build them. Measure adoption and quality. Iterate.
Equip the PMM team to operate at higher leverage. Help evolve the product marketing organization to focus less on hand-crafted deliverables and more on activities with strategic importance: sales enablement, message refinement, and researching the competitive landscape.
Set evaluation standards. Define how we measure agent quality at Sift: accuracy, voice fidelity, helpfulness, hallucination rate. Make sure what we ship gets better over time, not just bigger.
Be the teamâs AI tooling lead. Evaluate, recommend, and integrate new AI tools as the landscape shifts. Build the relationships and the muscle so weâre early to what matters and skeptical of what doesnât.
Youâre someone for whom the last two years have been a step function in what you can produce. Youâve built things for fun, for past jobs, on the side. Not âI asked ChatGPT to write a term paperâ things. Real things: an agent your old team still uses, a workflow that saved you a significant time, a custom GPT that does one job exceptionally well.
Specifically:
3â8 years in product marketing, content strategy, sales enablement, marketing ops, growth, or an adjacent role where you produced GTM artifacts and felt firsthand where the work was repetitive
Youâve shipped at least one internal AI assistant, whether Glean, Claude, custom GPT, or similar that other people actually used, and you can speak to the design decisions you made
Comfortable with prompt engineering, retrieval design, and evaluation frameworks. You know why a system prompt isnât a JD, and why âlooks good to meâ isnât an eval
Have evaluated and selected AI tools for a team before, including the unfun parts: vendor procurement, auditing outputs, and getting people to actually use the thing
Fraud, trust & safety, or risk industry background strongly preferred. Time on the buy side, the sell side, or at a Sift competitor or adjacent player is a real plus
You write well. You can hold a brand voice. Youâre not allergic to positioning, messaging, or launches, you just believe the leverage point has shifted
Youâre comfortable being early. This role is being invented in real time, and your second month here will not look like your first
Bonus signals (not requirements):
Light coding fluency: you can read and modify Python or JavaScript, are comfortable with APIs, and have wired things together via MCP, Zapier, n8n, or similar
Specific experience with Anthropicâs Claude: Projects, Skills, Agents, or the API
Youâve written or spoken publicly about your AI work
Someone whose primary excitement is owning a product lineâs positioning and writing its narrative deck.
Someone who treats AI as a productivity hack instead of a craft. We want people who think about agents the way good PMs think about products.
Generalist enthusiasm without shipped work. The bar here is âshow me what you built,â not âtell me what youâve read.â
Send your resume and include a link to or write-up of something youâve built. A Claude Project, a Glean assistant, a custom GPT, a screencast of a workflow, a GitHub rep. Give us anything where we can see how you think when youâre designing for a user that isnât you. One real thing beats ten polished bullet points.
Applications without a âwhat I builtâ artifact will get less attention than those with one.
Letâs build it together:
At Sift, we are intentionally building a diverse, equitable, and inclusive workplace. We believe that diversity drives innovation, equity is a fundamental right, and inclusion is a basic human need. We envision a place where all Sifties feel secure sharing their authentic selves and diverse experiences with their teams, their customers, and their community â ultimately using this empowerment and authenticity to build trust and create a safer Internet.
This document provides transparency around how Sift handles the personal data of job applicants: https://sift.com/recruitment-privacy
A little about us:
Sift is the AI-powered fraud platform securing digital trust for leading global businesses. Our deep investments in machine learning and user identity, a data network scoring 1 trillion events per year, and a commitment to long-term customer success empower more than 700 customers to grow fearlessly. Global brands rely on Sift to unlock growth and deliver seamless consumer experiences. Visit us at sift.com and follow us on LinkedIn.
Establishes AI governance frameworks, manages approved AI tool provisioning and access, drives enterprise-wide adoption, and provides training and support to enable responsible AI use across the organization.
At NiCE, we donât limit our challenges. We challenge our limits. Always. Weâre ambitious. Weâre game changers. And we play to win. We set the highest standards and execute beyond them. And if youâre like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, whatâs the role all about? We are seeking a highly organized AI Analyst to join our IT organization under the Internal AI Transformation pillar. In this role, you will be responsible for establishing governance frameworks, driving adoption, and ensuring effective and responsible use of everyday AI tools across the organization.
You will play a key role in shaping how AI is utilized internally - creating standards, managing processes, and enabling employees to maximize the value of approved AI solutions while maintaining control, compliance, and efficiency.
How will you make an impact? You will drive enterprise-wide AI governance by building structured processes, improving visibility, and ensuring consistent and scalable AI adoption across all business units.
AI Governance & Standards
AI Tools Management, support & Allocation
Adoption, Metrics & Cost Control
Training & Enablement
Cross-Organizational Impact
Have you got what it takes?
Education & Experience:
Skills & Competencies:
Why Join Us?
At NiCE, we donât just connect systemsâwe connect people, platforms, and possibilities. In this role, youâll be at the heart of driving product unification, governance, and go-to-market alignment across a mission-critical platform. Youâll join a team that breaks down silos and enables seamless customer experiences across our product ecosystem.
If you are a strategic thinker, a collaborative leader, and passionate about delivering cross-platform value, this is your opportunity to shape the future of customer experience with NiCE.
Whatâs in it for you?
Join an ever-growing, market disrupting, global company where the teams â comprised of the best of the best â work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!
Enjoy NiCE-FLEX!
At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 11087
Reporting into: Director, IT Projects and Planning
Role Type: Individual Contributor
About NiCE
NICEâŻLtd. (NASDAQ: NICE)âŻsoftware products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,âŻfight financial crimeâŻand ensure public safety.âŻEvery day, NiCE software managesâŻmore thanâŻ120 million customer interactions and monitorsâŻ3+âŻbillion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Designs, builds, and deploys AI-powered planning solutions for enterprise customers using Pigment's platform, translating business problems into scalable AI models and agentic workflows.
Join Pigment: The AI Platform Redefining Business Planning
Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every teamâfrom Finance to HRâto build, adapt, and align strategic plans in real time.
Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario.
With a team of 500+ across Paris, London, New York, Toronto, San Francisco and Austin, weâve raised nearly $400M from top-tier investors and were named a Visionary in the 2024 GartnerÂŽ Magic Quadrant⢠for Financial Planning Software.
At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quoâall while working as one team. If youâre driven by innovation and ready to make an impact at scale, weâd love to hear from you.
We are looking for an AI Deployment Strategist to join our growing team. In this role, you will work directly with customers to design, build, and deploy AI-powered planning solutions using Pigment.
This is a highly cross-functional role at the intersection of engineering, data, and business problem-solving. You will own the end-to-end implementation of Pigmentâs AI capabilities for strategic customers â from translating business problems into models, to deploying agentic AI solutions in production.
You will play a key role in shaping how organizations leverage Pigment to transform their planning processes, while acting as a critical feedback loop between customers and our Product and Engineering teams.
Translate complex business problems into scalable Pigment models using AI agents, formulas, dimensions, and advanced logic
Design, build, and deploy custom AI agents tailored to customer workflows and decision-making processes
Own end-to-end implementation of Pigment for key customers
Partner with business and technical stakeholders to rethink processes and design AI-driven solutions
Act as a trusted advisor, guiding customers on best practices
Drive adoption and ensure customers maximize value from Pigment
Develop prototypes and experimental AI use cases to solve emerging customer needs
Test and iterate on new approaches to agent-based planning and automation
Collaborate closely with Customer Success, Solutions Architects, and Product teams
Translate customer feedback into clear product requirements and specifications
Contribute to the evolution of Pigmentâs AI capabilities
Train users and teams on Pigment features, modeling best practices, and scalable system design
Help define repeatable patterns and frameworks for AI deployments across customers
Engineering or computer science degree from top tier institution
2â5 years in a technical, client-facing, or implementation role, such as:
Forward Deployed Engineer
Data Scientist / AI Engineer
Solutions Architect / Solutions Engineer
Technical or Implementation Consultant
Strong analytical and problem-solving skills with experience in:
Data modeling, analytics, or business logic design
AI / ML concepts or applied data workflows
Proficiency with:
Formulas, logic, and structured modeling
Programming (Python, SQL, or similar is a plus)
Familiarity with:
SaaS platforms or planning tools
APIs, data pipelines, and system integration concepts
Ability to manage multiple stakeholders and projects in fast-paced environments
English fluency
Background in FP&A, financial modeling, or business planning workflows
Prior experience with Pigment or similar platforms
Additional European language(s)
Customers successfully deploy and adopt AI-powered planning workflows
Innovative agentic AI solutions are built and scaled across use cases
You are seen as a trusted technical partner by customers
Strong feedback loops drive continuous product improvement
Repeatable patterns emerge to scale AI deployments across Pigment customers
#LI-HYBRID
#LI-LS1
We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially.
Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace.  All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice .
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Designs, builds, and deploys AI-powered planning solutions for customers using Pigment's platform, translating business problems into scalable models and agentic AI workflows.
Join Pigment: The AI Platform Redefining Business Planning
Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every teamâfrom Finance to HRâto build, adapt, and align strategic plans in real time.
Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario.
With a team of 500+ across Paris, London, New York, Toronto, San Francisco and Austin, weâve raised nearly $400M from top-tier investors and were named a Visionary in the 2024 GartnerÂŽ Magic Quadrant⢠for Financial Planning Software.
At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quoâall while working as one team. If youâre driven by innovation and ready to make an impact at scale, weâd love to hear from you.
We are looking for an AI Deployment Strategist to join our growing team. In this role, you will work directly with customers to design, build, and deploy AI-powered planning solutions using Pigment.
This is a highly cross-functional role at the intersection of engineering, data, and business problem-solving. You will own the end-to-end implementation of Pigmentâs AI capabilities for strategic customers â from translating business problems into models, to deploying agentic AI solutions in production.
You will play a key role in shaping how organizations leverage Pigment to transform their planning processes, while acting as a critical feedback loop between customers and our Product and Engineering teams.
Translate complex business problems into scalable Pigment models using AI agents, formulas, dimensions, and advanced logic
Design, build, and deploy custom AI agents tailored to customer workflows and decision-making processes
Own end-to-end implementation of Pigment for key customers
Partner with business and technical stakeholders to rethink processes and design AI-driven solutions
Act as a trusted advisor, guiding customers on best practices
Drive adoption and ensure customers maximize value from Pigment
Develop prototypes and experimental AI use cases to solve emerging customer needs
Test and iterate on new approaches to agent-based planning and automation
Collaborate closely with Customer Success, Solutions Architects, and Product teams
Translate customer feedback into clear product requirements and specifications
Contribute to the evolution of Pigmentâs AI capabilities
Train users and teams on Pigment features, modeling best practices, and scalable system design
Help define repeatable patterns and frameworks for AI deployments across customers
Engineering or computer science degree from top tier institution
2â5 years in a technical, client-facing, or implementation role, such as:
Forward Deployed Engineer
Data Scientist / AI Engineer
Solutions Architect / Solutions Engineer
Technical or Implementation Consultant
Strong analytical and problem-solving skills with experience in:
Data modeling, analytics, or business logic design
AI / ML concepts or applied data workflows
Proficiency with:
Formulas, logic, and structured modeling
Programming (Python, SQL, or similar is a plus)
Familiarity with:
SaaS platforms or planning tools
APIs, data pipelines, and system integration concepts
Ability to manage multiple stakeholders and projects in fast-paced environment
Background in FP&A, financial modeling, or business planning workflows
Prior experience with Pigment or similar platforms
Additional European language(s)
Customers successfully deploy and adopt AI-powered planning workflows
Innovative agentic AI solutions are built and scaled across use cases
You are seen as a trusted technical partner by customers
Strong feedback loops drive continuous product improvement
Repeatable patterns emerge to scale AI deployments across Pigment customers
#LI-HYBRID
#LI-LS1
We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially.
Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace.  All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice .
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Designs and automates internal IT workflows using AI-enabled systems to improve organizational operations, security, and scalability across a cloud-first nonprofit software company.
Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized charities with elegant tools for fundraising, marketing, volunteerism, and online giving.
Our talented team is driven to disrupt the status quo in the nonprofit sector. We are hungry, humble, and committed to delivering best-in-class software solutions, customer success interactions, and sales experiences to the worldâs leading nonprofits
We also recognize the importance of giving back and making a difference in the communities where we live and work. Thatâs why we practice radical generosity by volunteering at nonprofits or going the extra mile for our team and the customers we serve. We take our work seriously, but we donât take ourselves too seriously. We believe that life is too short not to love what you do.
The ideal candidate for Virtuous embodies our values by:
Asking questions with a spirit of curiosity
Giving feedback freely with candor & grace, welcoming it in return
Displaying a passion for philanthropy and technology
Serving with joy. Everyone is willing to make the coffee!
Celebrating the wins & milestones of others
Assuming good intent & demonstrating trust in others
Pursuing relationships with people different from themselves & creates space to be human
Find our core values & more here.
Virtuous is hiring an IT Systems & Automation Engineer to help build and scale the internal systems that power a distributed, cloud-first organization. This role combines Enterprise IT, automation engineering, AI enablement, and security operations to improve how the business operates, scales, and adopts AI-enabled workflows across the organization.
We believe IT should function as an engineering discipline focused on scalability, automation, security, and organizational enablement, not simply reactive support.
This role is ideal for someone who enjoys improving systems, reducing operational friction, and helping teams move faster through thoughtful technology, automation, and AI-enabled workflows.
Reporting to the Director of IT & Security, youâll design and automate workflows across identity and access management, endpoint management, SaaS operations, onboarding/offboarding, and internal enablement systems. Success in this role is measured by scalable systems, reduced operational friction, strong security posture, and the organizationâs ability to move quickly and securely.
Design and implement automation across onboarding, endpoint management, SaaS administration, and internal workflows.
Build integrations and orchestrations across platforms such as Google Workspace, Slack, Zoom, Entra ID, ITSM, MDM, and asset management systems.
Leverage APIs, scripting, orchestration platforms, and AI-assisted tooling to reduce manual operational work and help drive AI-enabled productivity across the organization.
Continuously improve system reliability, automation coverage, and operational efficiency.
Administer endpoint management platforms across macOS and Windows environments.
Manage core enterprise SaaS platforms, identity systems, RBAC models, and secure access workflows.
Design scalable remote-first IT operations that support a highly distributed workforce.
Maintain standardized configurations, documentation, and lifecycle management practices.
Partner with Security leadership to maintain strong endpoint posture, vulnerability remediation, and secure-by-default configurations.
Support compliance initiatives across SOC 2, HIPAA, PCI DSS, ISO 27001, and related frameworks.
Maintain audit-ready inventories, access controls, and operational documentation.
Participate in incident response, remediation, and operational security efforts.
Partner with teams across Engineering, Operations, Sales, Marketing, and Customer Success to improve internal workflows and business operations.
Lead rollout and adoption of new systems, automations, and internal tooling.
Communicate clearly during incidents, migrations, and operational changes.
Partner with teams across the organization to identify, evaluate, and operationalize AI-enabled workflows and productivity improvements where appropriate.
Act as a force multiplier by improving how work gets done across the organization.
5+ years of experience in IT, Systems Administration, IT Operations, or similar roles within a cloud-first organization.
Strong generalist experience across endpoint management, SaaS operations, identity and access management, operational security, and distributed workforce enablement.
Demonstrated success designing and implementing automation that materially reduces manual operational work and improves organizational efficiency.
Hands-on experience managing and integrating platforms such as Google Workspace, Slack, Zoom, Entra ID / SSO platforms, MDM solutions, ITSM tooling, and asset management systems.
Experience with workflow automation, orchestration, scripting, APIs, or integration tooling (e.g., N8N, PowerShell, Bash, Python, REST APIs, Zapier, Workato, Make, or similar platforms).
Experience leveraging AI-assisted tooling and workflows to improve automation, operational efficiency, internal enablement, documentation, or organizational productivity.
Familiarity with modern security and compliance tooling including EDR, vulnerability management, endpoint compliance, conditional access, identity governance, and operational controls supporting frameworks such as SOC 2, HIPAA, PCI DSS, ISO 27001, or GDPR.
Strong troubleshooting, communication, and problem-solving skills across endpoints, SaaS systems, enterprise workflows, and cross-functional environments.
Most common IT workflows operate with minimal or no manual intervention.
New hire onboarding, provisioning, and access management are highly automated, reliable, and scalable for a distributed workforce.
Core enterprise systems remain secure, compliant, standardized, and operationally mature.
AI-assisted workflows materially improve operational efficiency, organizational productivity, and internal enablement.
The organization moves faster because internal systems and workflows reduce friction instead of creating it.
IT operational maturity improves over time through better automation, integrations, observability, and scalable systems design.
What We Offer
Market competitive pay leveraging Carta data
Employee recognition through Bonusly (birthdays, anniversaries, achievements, etc.)
401(k) retirement plan with company matching- 50% match up to 6% of compensation after 90 days
We value our employeeâs work-life balance and encourage taking advantage of Unlimited PTO
Supportive time off including paid volunteer days and company holidays
Employer-contributed healthcare benefits, encompassing medical, dental, and vision coverage, with plans available for dependents and choices for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
12 weeks primary parent leave, 4 weeks secondary parent leave - full pay (adoption as well)
We pride ourselves on Community and host exciting company outings and events.
Weâve recently noticed an increase in recruitment scams where individuals are impersonating recruiters to obtain personal or financial information through fraudulent interviews and job offers.
Please note that all legitimate communication from Virtuous will only come from the @virtuous.org domain. If you receive a message from other domains, even if they look similar (e.g., virtuouscareers.org or virtuousjobs.com), they are not legitimate and we recommend disregarding it immediately.
Designs and automates internal IT workflows, manages enterprise systems, and implements AI-enabled processes to improve organizational scalability and security.
Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized charities with elegant tools for fundraising, marketing, volunteerism, and online giving.
Our talented team is driven to disrupt the status quo in the nonprofit sector. We are hungry, humble, and committed to delivering best-in-class software solutions, customer success interactions, and sales experiences to the worldâs leading nonprofits
We also recognize the importance of giving back and making a difference in the communities where we live and work. Thatâs why we practice radical generosity by volunteering at nonprofits or going the extra mile for our team and the customers we serve. We take our work seriously, but we donât take ourselves too seriously. We believe that life is too short not to love what you do.
The ideal candidate for Virtuous embodies our values by:
Asking questions with a spirit of curiosity
Giving feedback freely with candor & grace, welcoming it in return
Displaying a passion for philanthropy and technology
Serving with joy. Everyone is willing to make the coffee!
Celebrating the wins & milestones of others
Assuming good intent & demonstrating trust in others
Pursuing relationships with people different from themselves & creates space to be human
Find our core values & more here.
Virtuous is hiring an IT Systems & Automation Engineer to help build and scale the internal systems that power a distributed, cloud-first organization. This role combines Enterprise IT, automation engineering, AI enablement, and security operations to improve how the business operates, scales, and adopts AI-enabled workflows across the organization.
We believe IT should function as an engineering discipline focused on scalability, automation, security, and organizational enablement, not simply reactive support.
This role is ideal for someone who enjoys improving systems, reducing operational friction, and helping teams move faster through thoughtful technology, automation, and AI-enabled workflows.
Reporting to the Director of IT & Security, youâll design and automate workflows across identity and access management, endpoint management, SaaS operations, onboarding/offboarding, and internal enablement systems. Success in this role is measured by scalable systems, reduced operational friction, strong security posture, and the organizationâs ability to move quickly and securely.
Design and implement automation across onboarding, endpoint management, SaaS administration, and internal workflows.
Build integrations and orchestrations across platforms such as Google Workspace, Slack, Zoom, Entra ID, ITSM, MDM, and asset management systems.
Leverage APIs, scripting, orchestration platforms, and AI-assisted tooling to reduce manual operational work and help drive AI-enabled productivity across the organization.
Continuously improve system reliability, automation coverage, and operational efficiency.
Administer endpoint management platforms across macOS and Windows environments.
Manage core enterprise SaaS platforms, identity systems, RBAC models, and secure access workflows.
Design scalable remote-first IT operations that support a highly distributed workforce.
Maintain standardized configurations, documentation, and lifecycle management practices.
Partner with Security leadership to maintain strong endpoint posture, vulnerability remediation, and secure-by-default configurations.
Support compliance initiatives across SOC 2, HIPAA, PCI DSS, ISO 27001, and related frameworks.
Maintain audit-ready inventories, access controls, and operational documentation.
Participate in incident response, remediation, and operational security efforts.
Partner with teams across Engineering, Operations, Sales, Marketing, and Customer Success to improve internal workflows and business operations.
Lead rollout and adoption of new systems, automations, and internal tooling.
Communicate clearly during incidents, migrations, and operational changes.
Partner with teams across the organization to identify, evaluate, and operationalize AI-enabled workflows and productivity improvements where appropriate.
Act as a force multiplier by improving how work gets done across the organization.
5+ years of experience in IT, Systems Administration, IT Operations, or similar roles within a cloud-first organization.
Strong generalist experience across endpoint management, SaaS operations, identity and access management, operational security, and distributed workforce enablement.
Demonstrated success designing and implementing automation that materially reduces manual operational work and improves organizational efficiency.
Hands-on experience managing and integrating platforms such as Google Workspace, Slack, Zoom, Entra ID / SSO platforms, MDM solutions, ITSM tooling, and asset management systems.
Experience with workflow automation, orchestration, scripting, APIs, or integration tooling (e.g., N8N, PowerShell, Bash, Python, REST APIs, Zapier, Workato, Make, or similar platforms).
Experience leveraging AI-assisted tooling and workflows to improve automation, operational efficiency, internal enablement, documentation, or organizational productivity.
Familiarity with modern security and compliance tooling including EDR, vulnerability management, endpoint compliance, conditional access, identity governance, and operational controls supporting frameworks such as SOC 2, HIPAA, PCI DSS, ISO 27001, or GDPR.
Strong troubleshooting, communication, and problem-solving skills across endpoints, SaaS systems, enterprise workflows, and cross-functional environments.
Most common IT workflows operate with minimal or no manual intervention.
New hire onboarding, provisioning, and access management are highly automated, reliable, and scalable for a distributed workforce.
Core enterprise systems remain secure, compliant, standardized, and operationally mature.
AI-assisted workflows materially improve operational efficiency, organizational productivity, and internal enablement.
The organization moves faster because internal systems and workflows reduce friction instead of creating it.
IT operational maturity improves over time through better automation, integrations, observability, and scalable systems design.
What We Offer
Market competitive pay leveraging Carta data
Employee recognition through Bonusly (birthdays, anniversaries, achievements, etc.)
401(k) retirement plan with company matching- 50% match up to 6% of compensation after 90 days
We value our employeeâs work-life balance and encourage taking advantage of Unlimited PTO
Supportive time off including paid volunteer days and company holidays
Employer-contributed healthcare benefits, encompassing medical, dental, and vision coverage, with plans available for dependents and choices for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
12 weeks primary parent leave, 4 weeks secondary parent leave - full pay (adoption as well)
We pride ourselves on Community and host exciting company outings and events.
Weâve recently noticed an increase in recruitment scams where individuals are impersonating recruiters to obtain personal or financial information through fraudulent interviews and job offers.
Please note that all legitimate communication from Virtuous will only come from the @virtuous.org domain. If you receive a message from other domains, even if they look similar (e.g., virtuouscareers.org or virtuousjobs.com), they are not legitimate and we recommend disregarding it immediately.
Designs and deploys conversational AI agents for customers by translating business requirements into high-performing agents while bridging technical and business stakeholder needs.
At NiCE, we donât limit our challenges. We challenge our limits. Always. Weâre ambitious. Weâre game changers. And we play to win. We set the highest standards and execute beyond them. And if youâre like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, whatâs the role all about?
How will you make an impact?
Have you got what it takes?
Bachelorâs degree in Computer Science, Information Systems or a related discipline (or demonstrated equivalent experience).
An MBA or similar experience combining technology and business operations is a notable advantage.
Proven ability to juggle multiple high-stakes projects at once.
History of rallying cross-functional teams toward delivery in demanding environments.
Solid grasp of software development fundamentals, product management, and engineering workflows.
You wonât be writing code daily, but you need enough technical depth to hold your own alongside engineers and PMs.
Capable of bridging the gap between ambitious product vision and working AI agents.
Experience with conversational design principles and customer experience strategy.
Practical understanding of whatâs involved in deploying AI that reliably serves real customers at volume.
Skilled at using performance data to spot issues, mitigate risks, and iterate toward better outcomes.
Sharp written and verbal communicator.
Can distill complex technical detail into clear, actionable language for non-technical audiences.
Strong critical thinking and comfort with ambiguity, able to make sound calls with incomplete information.
Effective at aligning diverse stakeholders and maintaining momentum across workstreams.
Whatâs in it for you?
Requisition ID: 11033
Reporting into: Vice President, NiCE Agentic AI Transformation
Role Type: Individual Contributor
About NiCE
NICEâŻLtd. (NASDAQ: NICE)âŻsoftware products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,âŻfight financial crimeâŻand ensure public safety.âŻEvery day, NiCE software managesâŻmore thanâŻ120 million customer interactions and monitorsâŻ3+âŻbillion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Designs and deploys conversational AI agents by converting business requirements into high-performing systems, bridging technical teams and customer stakeholders.
At NiCE, we donât limit our challenges. We challenge our limits. Always. Weâre ambitious. Weâre game changers. And we play to win. We set the highest standards and execute beyond them. And if youâre like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, whatâs the role all about?
How will you make an impact?
Have you got what it takes?
Bachelorâs degree in Computer Science, Information Systems or a related discipline (or demonstrated equivalent experience).
An MBA or similar experience combining technology and business operations is a notable advantage.
Proven ability to juggle multiple high-stakes projects at once.
History of rallying cross-functional teams toward delivery in demanding environments.
Solid grasp of software development fundamentals, product management, and engineering workflows.
You wonât be writing code daily, but you need enough technical depth to hold your own alongside engineers and PMs.
Capable of bridging the gap between ambitious product vision and working AI agents.
Experience with conversational design principles and customer experience strategy.
Practical understanding of whatâs involved in deploying AI that reliably serves real customers at volume.
Skilled at using performance data to spot issues, mitigate risks, and iterate toward better outcomes.
Sharp written and verbal communicator.
Can distill complex technical detail into clear, actionable language for non-technical audiences.
Strong critical thinking and comfort with ambiguity, able to make sound calls with incomplete information.
Effective at aligning diverse stakeholders and maintaining momentum across workstreams.
Whatâs in it for you?
Requisition ID: 11033
Reporting into: Vice President, NiCE Agentic AI Transformation
Role Type: Individual Contributor
About NiCE
NICEâŻLtd. (NASDAQ: NICE)âŻsoftware products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,âŻfight financial crimeâŻand ensure public safety.âŻEvery day, NiCE software managesâŻmore thanâŻ120 million customer interactions and monitorsâŻ3+âŻbillion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.